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“The workers were friendly and helpful!
I had never used ups to make returns, and i asked a couple of questions and the worker was very nice and explained how their self service worked and what was allowed to be return.”
“The employees there are always very nice. They greet you with a smile and always tell you to have a nice day. Very fast service. I only use this store for my returns and shipping needs.”
“I had a problem with my Amazon return label and the person who helped me was great. He went out of his way to help me turn my 4 items even though I had a problem with my shipping label.”
“Bob, is AWESOME! He is so helpful and gets me in and out of the store very quickly. I am a regular with a ton of shipping and Bob and crew make it easy!
Mike Rodrigues”
“The staff there was helpful in trying to save me money on shipping an Amazon return and offered suggestions on how to solve my issue. I really appreciate the thought.”
“Had great experience with the Printing department at Staples in Providence RI. They made infomal recommendations regarding the types of applications needed to format the document. At the store, the associate was very patient. She printed out the program on two types of paper and worked with us to correct a photo that was distorted. Fast turnaround for printing job with fold in it.”
“I’m so glad I stopped in. Lidia was very attentive and helpful with my amazon return. Inside the shop it is bright and well lit. I found parking easily, which is always a plus. I highly recommend this business over the chain shipping stores. Thank you Lidia ?”
“Excellent service!!! The talented women in the printing department are top notch. I had a large, complicated and expensive order and they were very professional and helpful. Brandon at checkout walked me through my rewards app and showed me how to use it in the future and made sure I got my rewards for my purchase. He took the time and was very happy to help. I will never buy myself a printer when I have such a team helping my business grow. Thanks Smithfield, RI Staples!”
“They always have what I need in stock and my order is always ready as indicated when I order online. They staff is attentive, and I like the recycling program they offer.”
“The staff was innately friendly... very genuine as i conversed with them. Randi was efficient and professional...wonderful helper. I was more than pleased with the service. Mahalo thank you!!!”
“Staples store in Smithfield, Rhode Island is excellent. Plenty of stock at the store, friendly and helpful staff, clean store. Staff is always responsive to my questions. I highly recommend purchasing items at the store.”
“my dad and i went in here to look at computers. we were looking for a laptop. we bought a nice one. its a backup for my laptop. first computer i ever had was a del. it was a touch screen, it only lasted a year. my dad ordered it. when we needed help fixing it, my dad calls a lady in india, and she tells my dad he has to ship it to india. i just got a new computer. staples is the place to go if you need a computer.”
“Integrity. That's what I seen today. Kindness and PROFESSIONALISM at its best. Thank you Mark the delivery driver from Old Dominion. I wasn't home and he waited and wasn't mad at all. Great guy and he spoke VERY HIGHLY OF OLD DOMINION. Saying you guys are a great company to work for. Thanks again very happy with the delivery service. 10 stars if I could!!!!”
“A shout-out to our postal carriers in Lonsdale! The recent work to replace the gas lines had prevented the postal driver from coming down the street at the usual time. They came back very late at the end of the day to deliver our mail. To paraphrase, “Neither snow nor rain nor torn up streets shall keep them from their appointed rounds!” THANK YOU!!”
“I am a long time patron off the Staples Store on North Main Street,
in Providence, RI. I am always treated well when I ask for help, or assistance. This is my store of choice.”
“I’ve lived in the area over 20 years. And although the postal workers have changed over the years they have always remained as some of the kindest in all of the city. This continues to remain my favorite station and has a small town/neighborhood feel to it.”
“An older man delivered my package today. It was nice to see that he actually placed the package down on the stairs rather than throwing it like many of the younger drivers seem to do.”
“I only mail packages there but I find the staff always helpful, friendly and efficient. It is a post office so I can't give it five stars. Maybe if they were allowed to put up some art and allow local musicians to practice in the space, good acoustics.”
“My family went to our appointment for passports and the woman at the desk was so nice and personable and very patient considering how long the line was behind me. I didn’t get her name but we were there at 12:30 on Friday 10/20/23. I just wanted to recognize how helpful she was. I’ve worked with the public for over 25 years and I know it’s nice to get praise once in a while instead of complaints.”
“Easy to drop off my FedEx pre-labeled package. They scan it, and offer a text-receipt service so you can track and prove you sent the package. It's INSIDE of Walgreens, just go to the Photo Department counter and the staff there will help you. There are no signs FYI - just gotta trust me lol”
“The postal workers are nice, and it is an organized place. I find that my packages that I need to send for work arrive on time regularly, so this is my first choice for a local post office.”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“Gone to this place a handful of times no issues gave them my packages and left. Returns went smoothly. Nice small business with kind employees. If you go there and have a horrific experience with a pretty basic process then you are probably the problem.”
“We shipped an antique grandfather clock across the country to California. The clock was delivered safe and sound. Thanks to Craters and Freighters of RI for an excellent and professional packing job. Even the delivery man remarked that the crates were not damaged and in great condition for a X-country trip. Great job, hassle free!”
“Go here for any/all postal needs! The staff is knowledgeable, professional & welcoming. More importantly, they are extremely customer service oriented and always happy to help. They will always take the time to provide all shipping options available allowing YOU to choose the service that best fits your needs (overnight, insured, or cheapest way). I will never go anywhere else- you will get the absolute best service with a friendly smile!”
“This is a seriously tiny post office location. I have been in my share of small, one person, post offices: this one is one of the smallest. There are a couple of parking spots on the left side of the building for patrons and plenty of on street parking available. Post boxes are located on the sidewalk directly in front for 'walk up' mail drops; no driving up to these boxes, they are on the passenger side of your vehicle. The entrance is a short ramp from the sidewalk. Just inside to the left are P.O. Boxes and ahead is a small counter area. There is a lot going on in this small space. There are no more than several dozen post office boxes I would say in total in a small nook. Didn't actually count them. The counter space it self is mainly clear with a scale on the right and the computer system further on, out of reach. There is a plexiglass in front of that section keeping you off the the side during your transaction. The one person working was in back when I arrived. These smaller locations employ literally one person who is responsible for receiving mail, sorting, 'putting the mail up' into the PO boxes, providing customer service and all the attendant business related paperwork. I just waited patiently for about 45 seconds until they came out to see if I required assistance. Masks are required to be worn by customers during this time, and the person assisting me was wearing a mask. Hand sanitizer is on the counter. I had some cards that needed weighing in case they were overweight; they were. I also needed more stamps as my last round of card sending depleted my stock. There is a lot of card and post card sending happening over here lately. Staying in touch with friends and family during this time of often feeling isolated is a nice surprise. I know I appreciate it when I get a surprise card in the mail. The items I requested (two specific types of stamps) were procured, cards weighed, stamped and given over to be added to outgoing mail were all accomplished quickly and professionally. This location is not exactly 'on my way' generally speaking, but I would not hesitate to stop by here at any time when I am in need of more postal supplies.”
“Just left FedEx on meeting street and was welcomed and helped by Jeanne and Lisa. They were amazing and helped me get my package to its destination. Thank you for making my day so much better ladies! You are both phenomenal.”
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“The staff was very helpful and extremely nice to me. I rarely send out mail so they guided me through the process which I really appreciated it. Had a smile on their face throughout the whole time.”