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February 2024 by Wilson Lopes
Called customer service very knowledgeable
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December 2023 by Kerry Washington
A wide range of cars but makes sense why a lot of vehicles are still intact with parts the pricing is horrible. I would rather you crush the vehicle than charge me $15 for a small plastic interior moulding, just imagine if you really needed something plus after doing all the labor sad situation. I recommend your local yard over this money hungry chain.
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December 2023 by Charles S.
the pick-n-pull in Cumberland the staff is very helpful, kind and caring so with that said Johnston is filled with rude, uncompassionate and unhelpful staff.
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November 2023 by Kay Fernandez
Worst experience ever. I pulled my own part out and they charge me retail when I can order it online for $20 less than what they were selling it for. In an auto parts store, they were charging me $10 extra for brand new part with warranty and I didn’t have to go out in the cold and pull it out myself. Not clean, parts everywhere, Basically a tragic mess in this location. I have been coming here for over five years and today will be my last.
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November 2023 by Josue Garcia
To expensive considering you have to go out and pull your own parts. They charged me retail for a part I could of got brand new with warranty. I had to buy it anyways because I needed it and already put the labor in to get it in an unsafe dirty yard where everything is trashed and a mess to walk around in. Those set prices suck. Been coming here for 5+ years and won’t be coming back.
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November 2023 by Kingston Ysn
Went in for a radiator assembly( missing cap and fill plug, severely covered in dirt) & got charged 140$ when it cost 120-160$ brand new for the car it was needed for. I hate these set prices because they make no sense. Why spend 140 for used and abused parts when I can spend the extra few dollars or the same amount and get it brand new ?! Ridiculous. I walked out laughing because it was unbelievable to me. Total waste of time
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September 2023 by Alex Rivero
Total waste of time first they couldn't help me with moving the car a little bit to get the part I needed then after I managed to literally lift the car by hand and move it the wanna charge me more for a beat up part that what it is brand new not mentioning the teenage boy they got there working has no helping skills at all never getting my business again
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June 2023 by Derek Benjamin
Great times can be spent here! Look at their website for your cars availability and they will give you a row # and go shopping like you’re at the grocery store. Nice and organized for a junk yard. Only tip I have is to get prices individually for components so you can get a feel for pricing. Sometimes it’s a steal and there’s wiggle room to bargain, just be realistic.
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May 2023 by Eneas Charpent
They are scammers I returned a part got $40 credit the guy gave my the receipt to show its there but not the receipt to redeem it so
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May 2023 by Greg Misiolek
Well organized. All vehicles on jacks.
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May 2023 by Leroy Smith
No complaints except for patrons destroying good parts others could use be nice if you took vehicles apart like you would your own. PROFESSIONAL STAFF,FAIR PRICING!
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February 2023 by Hakim Gil
Very expensive ,I was going to buy Volvo trunk hinges,one line are sold new for 14$,18$,29$,I picked some rusty from junk yard ,he said 30$ plus tax,I showed him on my phon they are less price of junk yard and new,I left them there for him to throw them in trash bucket ????
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January 2023 by Ricard Martin
Nice people that work there and get the part u need and cheap
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November 2022 by Briana P.
To start, the website states that they accept Apple Pay. After driving 20 minutes and waiting in line, they informed me that they do not take Apple Pay. I then had to drive back the next day (another 20 minutes) with cash, told them the battery I needed and was on my way. They informed me that it's no refunds, but the battery would fit as it's the same size. After driving home and spending some time putting tne battery in, it doesn't fit. The clamps fall right off and it doesn't give any power. I called and told them I would just like my money back and they informed me that the policy is no refunds. I understand that, but because THEY sold me the wrong size, I have to keep inconveniencing my life to keep driving 20 minutes to and 20 minutes from back and forth until they get the size right. I can get down with the policy, but when it's the employee who made the mistake - that should never call on or penalize the customer. I own my own business and I would never run like this. Absolutely rude, unprofessional & just playing people for their money.
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November 2022 by Craig
For a junkyard its organized so what's better than that
