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June 2024 by Julie Brothers
If you're reading through the 1 star reviews before buying a car please be warned. My husband posted a review and to no surprise a lot of nonsense from the owner was the response. So, to pick through some of the response, Marc says, after ten days, he claims we broke the engine. Now how childish and unprofessional is that? Like we spent 9k and revved the engine till it overheated, shattering the block. No, we were very aware of the vehicle overheating. The moment it did so we stopped the car and let it cool down, replaced the coolant that, no surprise, had leaked out of the faulty engine and drove it home. After that, we only drove the short distances to the two mechanics we took it to. Clearly the engine was on its way out and after only 10 days of ownership
Marc says that after taking it to our mechanic, our mechanic of 20 years, he said the "easiest fix" was to replace the entire engine. For starters, the mechanic's words were that the "right fix" was to replace the engine and in fact he didn't even take the job as it was too big for him at the moment. Therefore he stood to gain nothing from the diagnosis. So we in fact took it to another mechanic, where the footage of my husbands video came from, and they too confirmed it required a new engine. As to why we didn't trust the shady dealer's attempt to “call around” to other mechanics...well that should be obvious. So omitting the fault in the engine was either malicious or grossly inept, you as the buyer can take your pick cause to us, the damage has already been done, an additional 9k, doubling the cost, to get the vehicle in working order.
As to the mention of the warranty, that was more of a side note that the services they provide are trash, worthless, and only as valuable as the paper they are signed on. I guess you can say you get what you pay for as we did decline the optional coverage, hoping we were dealing with someone with morals, but if that coverage was useless I can't imagine the coverage you opt into buying, being much more useful. That's something you as the potential buyer will have to decide for yourself if you decide to disregard our warnings and continue to buy from these con artists. I don't know how people like this sleep at night. Please please before deciding to go with this dealership for your new vehicle, a thing your very livelihood could depend on, look at the 1 star review with the video attached and know that it is a professional, unbiased mechanic, explaining the pre existing issues with the vehicle that was sold to us by M.G. Motors.
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May 2024 by Roque Cruz
I bought 2 vehicles there in last 2 years . For two of my kids . And they have been great . No issues . They have put about 8,000 miles on each and to this day no issues. The owner also help me inspect both vehicles when the about to expire for them when I was out of town . Great and friendly place .
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May 2024 by Amy Nickerson
Knowledgeable and helpful. Thank you for a great experience.
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May 2024 by Cheryl McMahon
Amazing customer service! So helpful.
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May 2024 by Candace Trundley
M G Motors made a very nerve wracking process a much more enjoyable one. They have great inventory. The sales associate was informative but best of all not pushy! I am excited I bought a new to me car and even under my budgeted amount. I highly recommend them if you are looking for a straightforward no game experience.
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April 2024 by Jochi Garcia
great pace to buy your first car
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April 2024 by Edward brothers (Jander316)
M.G. Motors has provided us with by far the worst car buying experience my wife and I have ever experienced. Whatever the reply from the dealer for this review it will be obsolete, just to warn the readers of this review. Simply put, we bought a car from this dealership and in less than two weeks the engine needed to be completely replaced, costing us the value of the vehicle over again. Two mechanics verified the need for engine replacement, one of the mechanics I’ve been a customer with for over 15 years and he even denied the job, so he stood to gain nothing from the diagnosis. That said, both mechanics found irrefutable evidence the issue with the engine was preexisting, and a cover-up attempt was made before the sale of the vehicle. To top it off, the warranty provided by the dealership insisted that the entire engine to be taken apart, a job that would cost 2700, all so we could receive the 2000-dollar coverage AND if the issue was found to be preexisting, they would not cover any of it.
Please stay away from this dealership. This is not an example of bad luck but an obvious scam. I would like to say too, that if the vehicle’s odometer is over 100k there is no recourse from the state. NO LEMON law to protect the buyer, YOU WILL BE STUCK WITH THE VEHICLE!
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March 2023 by james francis
These guys were awesome I went to get a issue looked at they showed me what it was. I asked how much they gave me price. I said ok can you do it next Friday they said we can do it now.
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November 2022 by travis pepin
Very unhelpful. Not willing to work with me. Hopefully they sit on their used cars for a while. I looked at two seperate cars. When I asked about a warranty. The was none. I also asked about price and was td there was no room to move due to the price of used cars and lack of inventory. I think before the owner puts anyon blast here he should actually know what the details are. I didn't respnd to an email I never received. I drove down there instead to have a look at the car with my own eyes. I wish I had kept the card I was given so I could call this guy out by name!
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August 2022 by Charles Miller
They had a car close to exactly what we were looking for. The price was a bit more than we wanted to pay, but it always is, right! There were a couple of minor things that were noticed on the test drive that were taken care of before we picked the car up the next day. Excellent walk through on the paperwork.Father and son business. Dad sold us the car and his son put all the paperwork together.Third party mechanic went all through the car and was very impressed...
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July 2022 by shannon barrett
Poor customer service from the owner. A lot of mis communication. Very impatient when it comes to him selling a vehicle. Kind of glad I didn't get the vehicle because it makes me wonder how honest or dishonest he actually is with people.
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June 2022 by Danielle Penza
Overall great experience. David and Marc helped me through the whole process from beginning to end and answered all my questions in between. I felt like I’d known them for years and nothing fake. I did not feel pressured or persuaded. I bought a 2010 Dodge Ram low mileage, in excellent condition. Perfect addition to my fleet. It was one of the most pleasant and easy truck purchases in my 25 years of buying trucks for my business. I will definitely be doing more business with M.G. Motors.
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June 2022 by Sherry Murphy
A+++ all the way around. I got an awesome car for a great price. Dave and Marc were wonderful to work with. Made buying a used car easy. Thanks guys for a great experience.
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June 2022 by Brian Maggiacomo
My whole family has come to Marc and Dave for 30 years. Tires, brakes, repairs, used cars - we are never rushed and always trust what we hear.
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June 2022 by Sarah McDonald
I would definitely recommend M.G. Motors. Not only did we get a great deal, Marc and David were very easy to work with and made the process simple and fast.
