The Johnston Home Depot is a convenient one stop shop for all home improvement needs, from appliances and cleaning supplies to bathroom vanities, carpet, flooring, and lighting. It is described as having great and very very helpful employees who are knowledgeable and can show customers the way to do things. The store's short-term truck rental service is noted as a cost-effective and efficient game-changer for projects. However, experiences with customer service vary. Some representatives are not willing to help very well and can show a lack of knowledge of the store, with customers feeling disrespected when asking questions. Stock issues are common, with items frequently out of stock, not the exact piece needed, or not where they are supposed to be. While it is a good store for fixing anything at the house, it is noted that they need to work a lot on customer service.
