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November 2023 by Arantza QS
⭐️⭐️⭐️⭐️⭐️We had an unexpected flat tire on a Saturday during our journey from NYC to Newport for work, and we were in quite a desperate situation. Dylan at this garage appeared like a miracle, truly our angel in disguise! He not only promptly addressed our tire issue but went above and beyond by helping us even though the garage was officially closed for the day.What stood out the most was Dylan's genuine empathy and honesty. He didn't overcharge for the service, despite it being an after-hours emergency. In a stressful situation, finding someone so understanding and fair was a huge relief.We wholeheartedly recommend this garage - he is not just a professional, but also compassionate individual who care about his customers. Our sincere thanks to Dylan for saving our day and preventing us from incurring significant expenses due to a delayed arrival.More than 100% satisfied and grateful!
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October 2023 by L Briggs
I will only take my truck to Kevin. I totally trust them. Very polite staff. It has taken me along time to trust someone with my truck, been screwed over a lot. But I found Downtown Auto and only trust them. I have lived in Hope Valley most of life over 36 years now. Thank you Downtown Auto.Services: Transmission
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September 2023 by Kyle O'Neil
Excellent service. Thorough inspection of my van.
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September 2023 by Crystal Lambert
They price gouge, hold your car and say they're shorthanded...it's all pick and choose who's car they do,...not happy, they've had my vehicle for 6 months.....
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July 2023 by C M
Friendly staff and quick turnaround on my car. Saved me quite a bit by not trying to oversell me on stuff not needed to fix the issue. Mechanic was very professional explained everything and answered all of my questions. Highly recommended if you are looking for a great auto repair shop.Services: General repairs & maintenance
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June 2023 by Melissa Vieira
My favorite place for all my auto repair needs! Kevin diagnosed and fixed an ongoing problem (that persisted with a different mechanic) in a timely manner, and didn'tbreak the bank. A true mechanic that knows his stuff!The staff is friendly and very professional, and go out of their way to provide superior customer service. Absolutely the best comprehensive experience and service that I have ever received.Thank you Kevin, Ashley and Amy for always having my back!
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March 2023 by Melissa D.
I was having issues with my tire on a Friday night and was nervous I wouldn't get an appointment anywhere on a Saturday morning. I called them and Ashley answered immediately. I explained the situation and they were able to take me 45 minutes later. My car tire was plugged and everything was set. They were super nice and I have family that told me they get their car inspections done there. As a new Hope Valley resident who supports local, I recommend this joint!
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February 2023 by jeff robar
Kevin and staff are always nice, helpful, and do great work.Service: Oil change
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February 2023 by Dave Ross
Kevin is amazing! I wouldn't trust anyone else with my vehicles. He even fixed problems for my friends that other mechanics couldn't figure out . Ask for Ashley she'll give you great customer service.
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January 2023 by john t
Great job fast easy to deal with Kevin is awesome a must if you want an honest guy to work on your car thank you Kevin great job as alwaysService: Brakes
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October 2022 by Jessica Spragg
Friendly and quick! Got me in for an appointment very fast and had my car done before expected. Very friendly staff. Look forward to future service with this shop.Service: Vehicle Inspection
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October 2022 by CC
They could've fixed what was wrong and charged me but the explained that I would just be wasting my money as the car wasn't worth it. Always appreciate honesty. Will be back with my other vehicles.
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October 2022 by taylor jerome olson
Everybody was super duper nice and helpful. Thank you very much I love to go downtown
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September 2022 by Lovie Kern
This place has great service from the person answering the phone to the mechanics. They are very professional and they do great work.Services: Vehicle safety inspection
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September 2022 by Ralph Barrese
Oil and Car Inspection done. In and out in short order. Great people!Services: Steering & suspension repair
