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September 2023 by Lori Greene
Awful ? Rep @ call center RI/MA was nice, referred to one technician, called immediately asked to call back to center to find another tech, he didn’t feel like he could do the job, Fridge went out & was traveling back to Florida, was thankful for the honesty. Center Sent us another technician,Peter, called immediately, said he be out that afternoon, called him back @ 3:30, still coming will be out shortly! NEVER SHOWED!! NEVER CALLED! Called @ 6:30 no answer... no call next day either! Already refused 2 tech’s from another company’s that called back in afternoon, as I already confirmed to Peter @ My RV Guy & would pay his crazy price of 250.00 service call to look at fridge! we needed it done BUT thanks to his NO show it wasn’t! Back to Florida with coolers & thrown out spoiled food. A call, text something would of been the correct business policy
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August 2023 by Paul Vachon
4 days to respond to initial phone call. Took our business elsewhere
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August 2023 by Jean Cambra
They answered questions
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June 2023 by Zoey Sherry
First, let me say if you’re unsure if you should invest $350 for an RV inspection…don’t be! It saved us $55,000! Would I recommend this service? ABSOLUTELY! I called Ron, and he gave my name to Michael who was, to say the least, outstanding! He was polite, professional and thorough! He was like a velvet brick! He did not let the servicemen at this huge RV dealer bully us. After a hefty deposit to have the dealer ship the coach from MI to Mass, it was ready for us to view. It was beautiful, with a lot of new upgrades, that were different from the photos we saw online. Michael thought it was looking good too, until we went up on the roof. He saw water damage and followed it down into the rig. He removed some cushions and found black mold. I’m an asthmatic and this is extremely dangerous for me. He pointed it out to the dealership and they blamed the sister dealership for shipping it that way. The water damage in the back of the rig was quite significant! I’m so glad we invested the money! Michael was outstanding! Thank you RV guy! We are already recommending you!
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June 2023 by Stacey Powers
There is absolutely no point but to say that I'm sorry and thank you.
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May 2023 by Stacey P
There is absolutely no point but to say that I'm sorry and thank you.
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March 2023 by Robin Duhaime
Had my 32 foot camper completely detailed it’s as beautiful as it was in 2010 when it was purchased. Awesome job highly highly recommended.Service: Body & Trim
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March 2023 by Yo Guy
Knowledge & Professional service. He was able to help me expedite my issue quickly.
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March 2023 by Tyler Domingos
Had exactly what I needed. Salesman was very helpful, knowledgeable and accommodating.Service: Electrical
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March 2023 by Ken David
Went out of their way to verify a product they had in stock.
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March 2023 by Tara Quigley
Winterized my camper. Highly recommend!
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February 2023 by Phillip C.
I called to make an appointment for a possible repair and this gentleman took a lot of his time to tell me how fix my problem over the phone instead of making a house call saving me money. I highly recommend this man for information, or a repair.
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October 2022 by Di Ldgr Wlz
Ordered part quickly, when it came, service was scheduled at our convenience and work was done in reasonable time.Service tech said, if he didn't think he could do work would have told us. Respect honesty.Very happy with this service.Recommendation to those in need.We had a duel polarity solenoid installed for service.
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October 2022 by Mark Rogers
Our RV water pump was not working, found out the strainer was broken. Started calling RV dealers close to me, no luck. Found the RV Guy, he had the part and was scheduled to close before I could get to him, Ron said "No problem, I'll wait". He did, I got my part and all is well thanks to the RV Guy! Highly recommend.
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October 2022 by Kerry Lopasky
Best customer service I’ve ever experienced. The owner and his team are so knowledgeable. Everything you want to know about RVs and Accessories. Highly recommend for all your needs and more!
