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August 2024 by Mariella Bravo
I am a frequent customer at this salon and while the manicure and pedicure are excellent, the man at the front desk is consistently rude every single time. I have let it slide because the prices are reasonable and the actual manicure/pedicure are very good but his continued rudeness, lack of manners is getting old and honestly damp the entire experience it makes me uncomfortable and annoyed. He’s ALWAYS in a very bad mood like your existence is an inconvenience to him. When you call he asks for your phone number then proceeds to say they are too busy or just yell at you.
I will start going elsewhere just because I cannot understand why this person who knows me by now because I come in every other week has to be so incredibly crass. I am done putting up with it for the sake of a good mani/pedi.
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July 2024 by Jazmine Braz
Great spot to go for Mani Pedi but when you call the guy asks what time you want to come in and then proceeds to tell you they are so busy and just hangs up the phone while you are asking when they have availability. So I will be going elsewhere for now on I guess.
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July 2024 by Leanne Aldrich
Staff not very friendly.
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June 2024 by Kate
Totally exceeded my expectations. I went for a pedicure and nail day. First my pedicure was amazing. I chose the Honey pedicure for $45. She worked super fast and I had the paraffin wax done for the first time. I believe it’s included in the service. Then my nails… I had the French dip powder done for $60. Not only did he do a great job, there was a shoulder massage afterwards and the paraffin wax done. I’ve never had the wax or a massage done at any other salon! My appointment was at 11:30 and I was finished by 1 pm. They work very fast but efficient and great quality. For sure will be returning. In total for the two services I paid $98 with tax and tipped each employee $10..
Cleanliness: Super clean and ventilated very well. No smell of fumes what so ever.
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June 2024 by Lisa Thibault
Cleanliness: Super clean!
Stylist: Both Kim & Mai are the best! Great ideas. Great service
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June 2024 by Jocelyn P.
First, let me say that I always see the same nail tech who is wonderful, professional and does a great job! If I could bypass interaction with the owner I would continue going to this salon which is 2 minutes from my house. However, due to their antiquated scheduling process and check out systems, patrons are forced to interact with him. He is incredibly rude and stresses me out whenever I checkout and make the next appointment! I try to keep calm but honestly it has become intolerable. After calculating what I spend per year on gel mani's plus monthly pedicures, I shouldn't leave feeling stressed and relieved to be done! I leave generous tips for the Technician because I appreciate her and her skills but not sure I can keep dealing with the gatekeeper of TNails salon.
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May 2024 by Laural Rondeau
Always loved this salon! I would make my next appointment, at the salon, when leaving from my prior appointment. I went in today for my scheduled appointment and was told I did not have an appointment. They would not accommodate me for their error. My time is very important to me and I would drive quite a distance to go to this salon! Very bad customer service. I will never go back!
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April 2024 by Stephanie M.
It was my first time going to this salon, and let me tell you, it was the worst pedicure I've ever had. I didn't like the service or the quality of the pedicure. The guy didn't even clean my cuticles or shape them well, and when he was filing the nails, he was sloppy and hurt my toes. The whole pedicure was rushed. I just don't understand why they said okay to the service if they had other appointments coming in. If there is not enough time, they shouldn't have taken me in if you were on a tight schedule, or I should've been warned at least. Just don't rush your customers. It wasn't even relaxing, and the polish was sloppy. There were parts of the nails that weren't painted correctly. I had to ask them to repaint my toes just because of all the missing spots. The first impression wasn't good. I will never go back there again!
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April 2024 by Michelle Aguiar
This salon's beautiful decor makes the atmosphere very relaxing. The staff is courteous and capable, and the prices are reasonable.
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April 2024 by Nancy Verissimo
I went in for a gel pedicure at 1pm. The lady that sat near the front door, asked me for my phone number so I informed her that that I did not make an appointment. She continue to look in her notebook and asked me just a gel pedicure right? And I said yes..
I sat down at 1:05. I informed the guy that was going to do my toes that I did have some gel from a previous pedicure. He began to take off the gel. He then processed to ask if I wanted to trim them down. My feet were still dry and no water was filled for me to deep my feet in. He began to cut my toe nails. He cut me. No apology was said. After cutting my toe nails, he then put the water on for me to dip my feet. My feet was in the water for probably 30 seconds. He then continued to “cut/clean” my toe nails. He then took the feet scrapper and scrapped the back of my feet for probably 10 seconds combined. Drains the water and proceeds to clean up. I looked at my phone & it was 1:15. He was literally done with my pedicure in 10 mins. When I stated the back of my feet were still not scrapped properly and that he cut me, he said “you picked a regular pedicure”
A regular pedicure does not equal 10 mins of work. I have done plenty of regular pedicures in the past and they have spent atleast 30-40 mins doing a pedicure. I was furious and did not want to continue with the painting.
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April 2024 by Gillian PK
Expensive! Rude! Only gave a one star because I had to. Went there tonight, I was specific about the length and shape of nails I wanted, after he trimmed my nails, I asked him to cut them shorter and he had the nerve to show frustration! Really?! It's my appointment! Never going back, there’s plenty of other nail salons.
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December 2023 by Guillermina Diana Camacho
Never going back, I went to get a nail dip and I explained to the the nail tech I did not like the color on two of my nails. I asked if she could a design and she stated no one was there to do the design. I then asked if she could change the color of the two nails because it did not match the rest of my nails. She was so upset she sent me to another lady. The lady sat about 4 seats down from the owner. Now here where things get uncomfortable. They two woman start to speak in their language which was very rude I explained to both of the woman I did not like the color. The woman who sits about 4 seats down from the owner said that’s the color you picked. I said yes it is but I don’t like and it doesn’t match. The color looked different on my nails and I just wanted her to fix 2 of nails. They made me wait about 30 mins until the owner came back to fix my nails. As soon as he came in the lady started yelling in her language to owner. It was obvious she was yelling about the situation. As I walk away to sit in the owner chair she keeps yelling. She was so rude I will never go back there again. There is a way to go about things. I was polite and instead of changing my whole nail color I asked if only two can be changed even though I didn’t like the color. These people are very unprofessional and the way I was treated was unfair and unacceptable. I still paid and gave a tip even though they did not deserve anything. I would give this 0 stars ⭐️ if I could. This was the worse experience I have ever had at a nail salon.
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December 2023 by Harley Pearce
Everyone and their mamas needs to go to T NAIL SPA. Their service is amazing! The staff is incredibly friendly and kind. I got Cindy and she did a wonderful job on my nails. The cuticles are so clean I love
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November 2023 by Joel Stone
They always doing amazing job on nails. They are expensive but quality is definitely worth it
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November 2023 by Aidan Walker
great nail salon with reasonable price, visited few times here for manicure art. highly recommended