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November 2023 by Giavanna Marie
would not recommend this place… I use to come in and see a regular girl i don’t know what is going on now but this place is so unorganized I’ve been waiting for my replacement phone. I’m switching to another company tomorrow after being phoneless for almost a month.
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October 2023 by Foday Tarawali
Mad because I walked in and SPECIFICALLY told them what I wanted done and was HIP to the phone business. SPECIALLY asked her to activate new phone on arguing and KEEP SAME SIM because I don't want to pay for one. Bitccchhhh charged me for one. One I did not need.
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October 2023 by Suela Johnson
Went in looking for a phone because my screen cracked badly and the place I took it too was unable to successfully replace my screen. The Revval was recommended. Made my purchase then went home and changed over my info on my own. Touch screen is lagging behind something awful. The aux plug in don't work. The Bluetooth feature connected but won't stay connected. I've been waiting approximately two weeks or more waiting on a replacement phone. When I return six days after my purchase I was told I needed to see the young lady that sold me the phone. That took an additional three to four days. When I showed up the store would be locked . Then I started calling and I'm still waiting on a shipment of phones to come in. But I'm so disappointed with my overall purchase. I won't ever buy a phone by Revval again.
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July 2023 by Michael Palumbo
Today was the absolute worse customer service I have ever received anywhere !!! First the young lady was 20 minutes late ? then while pretending to try and help me she was on a personal phone call which also made me angry along with her being extremely rude and called me the a$$hole !! I walked out without any assistance whatsoever ???
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May 2023 by Trent Johnson
Worst place to do business man. Just don't do it there's three other metropcs within ten minutes of this one save yourself the time and aggravation of poor service
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May 2023 by Diana Cymerman
Horrible customer service. My mom and I had questions and they treated us like we should have known everything. She interrupted every question we asked and when asked what her name was and the owner she refused to tell us.
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May 2023 by Gee Cruz
great customer service! I was in yesterday and watched a customer give them such a hard time, these ladies are fantastic!!
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May 2023 by M Kay
When it’s open it’s great but I’m here at 11:10AM and no one is here.
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April 2023 by Jared Rodrigues
Crystal was amazing ! She is incredible at her job and looks out for the customer. Much appreciated!!!!
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November 2022 by Alexandria Jade
Gina and Milton gave me excellent service today as I was having trouble with my phone , they were polite & respectful had a lot of manners and showed me what to do if it happens again. Would definitely recommend going there for good customer service
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September 2022 by eve pires
Great experience. The lady shut off a phone that was lost. Just shut it down no one can even unlock it. Once you report it lost they go right to work
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September 2022 by Trish Mascola
Gina is the most kind, and helpful person. I am so grateful for having come to this store. She is WONDERFUL.
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August 2022 by Daniel Ross
CRYSTAL IS GOOD PEOPLE SHE WILL HELP YOU WITH GETTING THE RIGHT PHONE FOR YOUR NEED SORRY for screaming but she is that GOOD!!!
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July 2022 by Arthur Hinds
Crystal and Gina were very very helpful iwould send any one to that store
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July 2022 by Rocco Wolfenden
They had one girl in there and she handled herself so efficiently, I think her name was Gina. She went out of her way to get me out quickly after I told her I had an appointment. Very knowledgeable and down to earth. Metro needs to put some respect on her name