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February 2024 by Justin Case
I visited this location on Saturday 2/3/24 at around 6:00pm to pay my phone bill. I usually pay my bill online because of bad in store experiences in the past. However, the gentleman working there tonight was awesome! He greeted me upon entry even though he was busy with another customer. He was extremely friendly and professional. Even wished me a blessed night! This employee is the best I've ever experienced at a MetroPcs store. I think I'll be visiting this location more often! Thank You for your great customer service!!
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December 2023 by Amy Carlson
Had the best experience there today from start to finish. Sam was so helpful and explained all my options in helpimg me figure out the best phone and plan for me. Customer service like that is so rare these days!! He was wonderful thank you Sam!
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December 2023 by Jodi A
Had the best experience at this location with Ali. She was knowledgeable and assisted me with the purchase of my phone. She not only assisted but got me the best plan for my needs. If that wasn't enough, she went above and beyond and even assisted pairing my phone and vehicle when I couldn't get the device to recognize my vehicle. Thank you to Ali again for your five star customer service and her coworker Sam for making this an enjoyable experience.
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October 2023 by Dawn G
Walked in, no one says anything. Waited behind 1 other customer for over 20 min just to pay my bill. 1 girl working w the customer in front of me while 1 guy walked in from outside, didn't say anything to anyone, just started munching on a slim jim leaning on the end of the counter; I didn't even think he worked there until 20 min go by & he took 2 steps to behind the counter to finally say "Can I help u?"; evidently he was finishing his break. I will say he was able to handle cashing me out for both of my bills. But it seemed like he was either very new at the job or just really didn't care. I been w Metro for over 10 years. Can we get w the program people?
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September 2023 by Tony Carvalho
My wife and I have been customers since 2009. Just went there on August 24th in the morning right when they opened @10:00 a.m. to replace my broken phone. I was politely greeted by the reps. I was served by Alli she was great. BEST SERVICE EVER !!!
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September 2023 by Nickole Gaeta-Cooney
Worst customer service! The lady working shirt was dirty and needed to fix her wig. Rude and left to purchase at another metro.
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July 2023 by Michael Whitley
ABSOLUTELY great young gentleman who helped me with my phone
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July 2023 by Tony Amaral USA
terrible attendant, closes the store 20 minutes before not being able to serve the customer. Rude, be prepared to come here and be poorly attended, regardless of whether there is 1 hour left before the store closes. Green hair woman horrible the situation
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July 2023 by Krista Middleton
Lousy staff and completely rude. Not helpful at all and could not be bothered to look up from their phones.
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March 2023 by Stephanie Soscia
Staff at this location is generally much more professional, knowledgeable and friendly than the Newport Ave location. The phone I wanted to purchase wasn't available so I did have to go to a different location.
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February 2023 by Lucy Lou
One of the stores was open intermittently. No regular schedule or hours despite what they advertise. They also closed with no notice to the local community.
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February 2023 by Javier Pfeffer
Javier was incredible to work with! Quick and professional!
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December 2022 by William Andrews
The first time I came in the young lady was polite and helpful, this time I have to say I have not been treated that rudely in quite some time, I felt like my mere presence in the store was such an inconvenience, expressed in her face body language and tone of voice. After not even being open for 2 hours. I will never return to this Location.
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November 2022 by Billy Andrews
The first time I came in the young lady was polite and helpful, this time I have to say I have not been treated that rudely in quite some time, I felt like my mere presence in the store was such an inconvenience, expressed in her face body language and tone of voice. After not even being open for 2 hours. I will never return to this Location.
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November 2022 by Patrick Cavaco
If only the employees of this location would have name tags identifying themselves so I can leave a proper review on how rude and ignorant an employee was to my mother at this location, could have been alot friendlier instead of embarrassing her in front of other customers, could have did so much better to treat customers with respect but Ego's are impeding the decision making at this location. Thanks for nothing
