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March 2023 by Heather DeSisto
I had a really wonderful experience here. It was my first ever massage and I was a little nervous. The atmosphere was really calming. My therapist Jen was phenomenal. She was warm, friendly, and had me melting into another dimension by the end of my 90 minute session. ? I'll be back for more! Thank you!
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October 2022 by Mallory Monteiro
Absolutely do not go there. Co worker bought a gift card for me as a gift. I went to use the card and it was blank. After weeks of back and forth emails the response I get is the card that should have been ran wasn’t… so did they take my co workers money and give her a blank card which I ended up with? Sure did! Do no go there. Complete scammers
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September 2022 by Jared D.
I will just say this: don't get their membership. We had enrolled in it and at some point forgot about it - but the money continued to come out and the massages continued to pile up. We tried cancelling a few times, but then we lose everything. So you can't cancel your membership without losing everything you paid for. It's bordering on unethical. So the next option was a "freeze" which only lasts for 6 months and then payments start again. So that went on for a while. Long story short;m - we accrued over 20 massages @ $70 each. 23 to be exact. we attempted to contact massage envy for a refund, even 50%, but the owner declined our request. I own a business as well. This business, Massage Envy EP, made almost $2k off of us for doing nothing - and they wouldn't even refund half and keep the other half - again for performing no service at all. I would never treat my clients or customers like this regardless of what the fine print says - we're talking about a couple of thousand dollars here (or close to it). Should I have been more aware of monthly withdrawals? Yes. That's my fault, but this business also owns some onus as their membership policy is not geared towards the member. By the end, Massage Envy EP is toxic to us and we couldn't enjoy the therapeutic benefits of the services anyway. We did get couples massages in MA a couple of years ago at a different Massage Envy, and both therapists talked our ears off the entire time. So maybe it's not just the EP location. Makes you wonder why exactly they're in business.
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August 2022 by Josh Medeiros
Place is a scam, we got my dad a gift card. For the last year they have been billing him for a membership, called to cancel cant. its worst than the old Columbia house scam. DO NOT give them your credit card, you'll regret it.
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June 2022 by Rick Santos
Brittany was great highly recommend her
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January 2022 by Brittany Perron AbundantAwakeningxx
This place is my home away from home.Everyone here works as a team, no matter what.Secured, structured, & tranquility.Thankful for the PCA & Jan Marini Skin Care as well!??❣️✨
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January 2022 by Melissa Cline
Lori is an amazing massage therapist! She is kind, professional, and really makes me feel very comfortable. She really takes the time to listen and cares about her clients. I always leave feeling very relaxed even after walking in incredibly stressed and tense.
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January 2022 by Chris Thompson
Great experience! Everyone was extremely professional and worked hard to put me first. I enjoyed the massage and the massage therapist was wonderful. She made sure I was comfortable communicating if there was anything I wanted done differently and gave an excellent massage that not only relaxed me, but also worked out some trouble areas. I walked out of there feeling like a million bucks (before inflation). Thank you!
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January 2022 by Kevin T
I have been a member here for three years and cannot speak highly enough about the quality of care and overall great experience. I highly recommend! Therapist Lori is absolutely incredible
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November 2021 by Nique F.
Sueli is amazing! She’s very personable, caring and invested in her clients and the work she does. I arrive feeling tense and leave relieved and relaxed every time! Her attention to detail to address all problem areas is unmatched. She applies the perfect amount of pressure as needed.
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October 2021 by Amanda Holland
I absolutely love Massage Envy in East Providence. The staff is friendly and helpful.. I look forward to my monthly massages, it is my one "treat myself" gift to myself and it is well worth it. Kayla is an amazing therapist and always does a great job. I would highly recommend Kayla to anyone!
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October 2021 by Sarah Richardson
Alma is amazing and made me feel comfortable and I left very happy!
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October 2021 by Howard King
Sueli is unbelievable! Just a perfect massage in every way.
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October 2021 by Jane McAuliffe
I always look forward to my monthly massages with Sueli! She is personable, sweet, and a phenomenal masseuse! The staff is also very professional, and it’s always impeccably clean. I highly recommend!
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September 2021 by Jeff Correia
Whitney is a very personable therapist, and her friendly demeanor and conversation really upped my experience to the next level. She gave me stretching exercises to do after long commutes as well as recommended multiple other therapies she thought would help me out. She really made me feel like she had my best interest vs trying to sell me something.I recommend her for an additional award for her great service. A company is judged by it's employees, and she is an important asset to yours!!
