-
July 2024 by Patricia Van Brocklin
Always courteous and prompt service!
-
October 2023 by Brittany Hinton
Line of 8+ people at 130pm, which is expected. Only 1 person working. After waiting for almost 10 minutes with the first person in line still not done I had to leave and go to another post office as I was running there on my lunch break.
-
September 2023 by Walter Mendillo
Horrible phone service
-
September 2023 by Mike
Great place. Fast and wonderful staff.
-
August 2023 by annie searson
Excellent, very helpful, quick service and knowledgeable about their job
-
July 2023 by Paul Baeder
Probably the worst service available. Our government hard at work.
-
February 2023 by Joan Smith
1 star.. Had to mail out a package to my sister and the heavy set lady at the front desk couldn’t be bothered. Very bad attitude problem every time I go in to drop a package off.. perhaps a manager would like to have a word with this woman.. I will go out of my way from now on to ship my sisters gifts across the street at the UPS store. Much better customer service over there…
-
October 2022 by Shirley St Hilaire
Received totally inaccurate information from one of the clerks about what to do with a returned postal money order that was 10 months old and never cashed. I wasted hours trying to get the matter sorted out, then finally went to North Kingstown P.O. who immediately gave me my money back. I won't even get into the wait time in line at EG Post Office. Worse ever!
-
July 2022 by Rock Massa
This has to be the worst post office in Rhode Island for customer service. Melissa, especially is always in a bad mood. She should either be retrained; or let go They don't give you the best rates or are very knowledgeable about their post . I'll go to UPS store in the future
-
July 2022 by Tom Mer
On the fence on whether I should give this place a good rating, or a negative rating. Most of the time I pick a time where the staff, clerks and people are friendly and helpful. However, Melissa, the other day was bipolar. One minute she was saying, "have a blessed day," and the next minute she escalates and jumps down someone's throat for asking for tape for their pre-printed label. "I have emails telling me I am not allowed to give out tape. Nothing is for free at the post office, you have to pay for everything," she says. She even offered to the guy, to talk to her boss. Her words, "You can talk to my boss. He's a "joy", for sure." I think her boss's name was Josh. Honestly, it sounds like the people who work here are treated like dirt, and they have a chip on their shoulder because of it. Honestly, the postmaster, Kerry J Dean, should do something here. It borders on abuse to their employees and to the customers who get the brunt end of it.
-
July 2022 by Bob Pozonsky
They treat you terrible here. The clerk Melissa is so rude. I'll go elsewhere from now on
-
July 2022 by Alan M.
Worst postal branch for Customer Service. Melissa is so rude, and unprofessional. She doesn't even know why the kiost won't accept small packages. So uninformed, and could care less. She should be replaced or retrained
-
March 2022 by Tom Hughes
One agent very pleasant however the other is bratty to the point of unprofessionalism
-
January 2022 by Rhonda
BEST post office location and staff I have ever experienced. WONDERFUL employees, who go out of their way, each and every day, to serve thousands of people. I have over 20 years of interactions with this location and NEVER once have I been dissatisfied!
-
November 2021 by Jason B.
Lobby is open 24/7 for those with po boxes and/or self service needs. I've never dealt with the clerks, but the inside its clean and easy in and out.
