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“BEST post office location and staff I have ever experienced. WONDERFUL employees, who go out of their way, each and every day, to serve thousands of people. I have over 20 years of interactions with this location and NEVER once have I been dissatisfied!”
“Antonio is the man at this location. Super customer support rep. His attitude and priority to be helpful is the right person UPS should want representing them to the public. Five stars for this guy.”
“I found exactly what I was looking for right up front. The cashier was friendly, making the experience even better. I also used the mobile app, which is super easy and convenient. Overall, a great shopping experience!”
“I went to the print department to get a couple pictures printed out. It took a little while to do but that is OK. It was great to see the staff working so hard and good together and enjoying themselves and laughing all while accomplishing everything they were supposed to do. Great customer service, Great teamwork with each other and having fun while they work. Something you don’t see very often anymore.”
“my dad and i went in here to look at computers. we were looking for a laptop. we bought a nice one. its a backup for my laptop. first computer i ever had was a del. it was a touch screen, it only lasted a year. my dad ordered it. when we needed help fixing it, my dad calls a lady in india, and she tells my dad he has to ship it to india. i just got a new computer. staples is the place to go if you need a computer.”
“I'm new to Rhode Island and was passing through this area. I needed to drop off a package and get a receipt. The staff member was very nice and efficient, making the process quick and easy. The building is beautiful too. Plenty of on-street parking. Overall, a great experience!”
“HARDIK PATEL took a great picture... I knew exactly where it was from his picture! Thanks to HARDIK PATEL, FOR A GREAT PHOTO!!!AND SERVICE WAS QUICK AND EASY AT THIS LOCATION TOO!!!! ???”
“An older man delivered my package today. It was nice to see that he actually placed the package down on the stairs rather than throwing it like many of the younger drivers seem to do.”
“Same experience with a supervisor there!!! His name is Ryan and he literally got in his personal car to drive over to open the package box in our complex because the wrong key was left. WOW! Thank you Ryan!!! This is definitely above and beyond.”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“It's a great little neighborhood post office. The staff is courteous and professional, but occasionally, the wait is a bit long. But, no longer than most Post Offices. Parking is limited to the street, but normally it's a quick in and out.”
“This location was very convenient to do a quick shipment. Clean and nice. They were very helpful. Had to get a gift shipped to the destination by Christmas. It just made it. I would recommend it.”
“There was only a couple people ahead of me, and she apologized for the wait(it was only a couple minutes). They are quick and are super friendly. I live in Coventry, and I prefer this post office over the Coventry one.”
“I'd like say "Thank you" to Jackie who's from retail service from USPS, Midway Post office, Cranston.
She is very kind hearted and provided the best service to me. -:)”
“Ever since we moved to RI in 2020, the Postmaster, Jeremy, has been wonderfully helpful with issues stemming from our change of address, to his confirmation of, and suggestions for, package pickup in today's really awful weather. I really appreciate his kindness, care and knowledge, and I feel that he deserves recognition for his outstanding work at our Coventry Post Office.”
“Received a home delivery from UPS the driver was excellent I am grateful as an older person for putting the package on the stairs so I could see thank you for the great service from UPS once again”
“Out of all the negative reviews, I think the opposite. This postal service is the absolute best. Terris helped me with the process of my passport and making sure I get it on time and he was very understanding professional and explained everything well. His customer service is phenomenal! I will definitely recommend anyone that needs to get their passport or renew it to come to this office as they are well-trained and can help you through everything. Thank you, Terris!”
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“Absolutely incredible and quick service during my visit. Everything went very smoothly. Luke Bowater helped me with my packages and did an excellent job. I highly recommend asking for him to help you next time you need a return or delivery done right.”