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January 2024 by TryToBeNiceAllTheTime OldLady
Andrew IS the computer guy!
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December 2023 by Meghan McCutcheon
Took our xbox for a "quick fix" 6 months ago and will not return calls or messages asking for updates. Their phones are turned off and set to voicemail only. They never return calls. At this point would love my xbox back whether or not it is fixed because this is ridiculous.
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October 2023 by Nancy Nixon
Very good place for your fixes. Don't know his name but the guy that waited on us was very knowledgeable. Good prices too
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October 2023 by Haidar Al-Rubie'y
Andrew was very helpful and he fixed our laptop. I recommend him. Computer repair shop and a respectable place. His owner is cooperative
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August 2023 by Jacqueline Betty
I’m not entirely sure how this business gets anything done. I reached out by email May 15 for a desktop hdd replaced with an ssd, I reached out that way because his website was down with an error that it “may be impersonating the real site trying to get personal info”, apparently they forgot to update the security for their own website. We went back and forth a couple times then after giving the serial # he asked I didn’t hear anything, then while eventually asking for a follow my emails went to spam and we all know that the spam filter doesn’t work like that. He said he could do it no big deal so I called on May 19 and gave him the deposit over the phone which was for the part itself, $135 with the plan that he’d call me on Tuesday when the part came in then i could bring my desktop in and he’d repair it the same day, I’d pay the labor etc and be done - seemed easy enough. No call from him at all that following week so I called him later in the week, no answer. I mistakenly figured he’d call if there was a problem since he had my number plus in my email signature is my cell # in each one plus obviously he had my email address too. By June 8th I started to worry there was an issue so I called, left a vm, sent an email. I called again and he said he had to go away for a funeral (for 3 weeks?) and never actually ordered it (he was supposed to order it the day I paid so it’d be there in a couple days, obviously that didn’t happen.) He insisted he was going to put the order in right then when we got off the phone so it’d be there soon and then he’d give me a call as soon as it was in. I received no call or email for 3.5 weeks so I called again left a vm and sent email asking for a refund. He asked me to call so I did, he said he did order it but he must have “left a message on the wrong number” when it came in, despite me confirming the correct phone number the last time we had spoke plus it’s in all my email signatures plus he could just send an email. He said he could put the part in and be done pretty quickly but I explained that I didn’t feel comfortable with this considering how difficult this had been for over a month (this was June 26, I had made payment May 19) so he said he’d give a refund and I’d have it back within a couple days. No refund came through. On June 30 I called and he said he’d look into it and he’d call back within half hour, he didn’t. I called again on July 3 left a vm and sent email, he wrote back saying he was closed for the holiday which is fine but he had told me days before he was going to call me back and didn’t. On July 5 he said he’d look into it again and would call me back. On July 8 I STILL hadn’t heard from him so I called again and sent an email. On July 11 he said he had processed the refund and I should get the receipt that day plus the refund soon. I never received either. July 17 I told him I still haven’t received either and I just ended up having to drive down there and get a cash refund. What an absolutely giant waste of time and the whole thing just seemed so sketchy with the amount of excuses and never reaching out. Did the part actually come in or was he just saying that because I was asking for a refund? I mean, he had said 2 other times he was ordering it right then and never did so not a stretch to think it never happened. If it did come in how long was he going to wait before contacting me? He had already waited 3.5 weeks and I could only get the refund within 30 days of ordering the part he said, but all he did was try once by calling and never tried sending an email “hey I tried to reach out by phone but your part is sitting here, you have until ___ date before your 30 days are up”? The entire experience was incredibly irritating.
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July 2023 by Mariel Bloom
Update: Changing my review to a one star. I stopped by during posted hours again, still closed. Phone is still going to busy. I had to pay someone else to fix the charging port which makes me mad cause if these guys did a good job they should have fixed it. But there's literally nothing that says they're on vacation or if they're closed or when they're going to reopen and I needed my phone fixed.They've been closed all week with nothing posted and the phone is going to a busy signal. I brought my phone here to replace the charging port and now my phone won't charge and I have no idea if these guys are still in business to fix it.
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May 2023 by Debbie Miguel
Quickly resolved my issues which Microsoft tech support could not.
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May 2023 by Lexi catarius
They were so kind and did amazing work. 100% recommend!
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April 2023 by Me
I brought an xbox one elite remote, Andrew is super professsional and gets the job done, sharp solutions is my goto and Tiffany was super nice, highly recommended
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November 2022 by Arnaldo Freitas
Great service. Apple told me they couldn't fix my daughter's I mac, so I came Here and they called me 20 minutes later and told me it was fixed. It saved me a lot money. Thanks sharp solutions !!!
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October 2022 by Kat M.
knowledgeable, personable staff. Fast service. reasonable pricing. My go-to for any tech needs, be it mobile, laptop, desktop, even gaming consoles and retro tech. Andrew is a wizard with all things that plug in!
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May 2022 by Kevin Rodriguez
Brought my laptop there thinking the charging ports were bad, and it turn out it was just my charger. These people were very honest and told me straight up. Anyone else would've charged and said they fixed something. Friendly and trustworthy staff!
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February 2022 by Ezra Blasing
Sharp Solutions was able to solder on a new antenna connector for my Chevy radio. Andrew made the process a breeze and got the job done in a timely and cost effective manner. Will definitely use Sharp Solutions again and would highly recommend them!
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December 2021 by Julie Owsik
I had a most excellent experience. Dropped off a pretty much dead laptop with lots and lots of important documents, pictures, music, etc. I was prepared to hear I would never see any of it again.
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December 2021 by Michael Piazza
Great place and great service. They worked on my wife's tablet for over a week and did not give up. They worked like an Army and did not surrender. Tablet is working fine and they hardly charged me enough to pay for their coffee. I had to give them a tip because I felt guilty. Thank you Andrew and your assistant. I am sorry I do not remember her name but she is the only woman working there. I very nice lady and was very polite even though I kept calling several times.
