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October 2024 by Audrey Bouchard
My daughter is g tube fed and has been starving since 10pm last night. I called the emergency line twice they still can't give me an answer on when she will have a new pump on the next day at 10am
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October 2024 by J M
Keri
Is Reliable, Honest, so much integrity. She takes time and patience to explain everything in detail for me and my Husband. Considering he also has dementia, whenever he does get some confusion he will literally tell me make sure you ask for Keri to come she's the girl that explains to me correctly. Believe me that speaks volumes. .from the moment she arrives to the time she leaves we are very grateful for her positive, patience, and knowledge
If I could give her 10* I would definitely
Thanks to Keri
She is a Blessing
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October 2024 by Mikey Pazz
My parents receive their services for oxygen out standing service excellent techs
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October 2024 by Daniel Rochette
Had another family member needing your services and she is very happy with everything this far......especially with the home care (Keri) service - kind,informative and caring is the rumor.....so thank you very much
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October 2024 by Shelly Ramos-Paine
All the service reps are excellent and I am very pleased with the service they provide.
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September 2024 by Robert Felice
Melissa was very personable and professionable when I arrived to get my new bi pap machine she had it all programed and ready to go I was in and out in10 minutes. Great job Melissa ?
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September 2024 by Russell Conroy
Very disappointed with this company they have operators who think they can dictate about what I need when I need it actually not all just one gives me a hard time every time I try to order
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August 2024 by Electro Funk
Beyond rude, the boss called me and reprimanded me.
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August 2024 by audrey Gouger
All the drivers are polite and helpful - the office workers are great
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August 2024 by Alfred
i cant get through keep switching me over to different departments 2 hour waits at a time some said they will call me back 2 days ago still waiting its been 3 days i cant get through
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July 2024 by Tina Cassese
I placed an order for nebulizer sets and received nasal canula sets instead. This took 10 to 14 days, not sure, but I waited a fair amount of time. When I finally received the package and found the error, I called again and received my package overnight which was very appreciated. Here is the kicker, I was told that I had to return the package. There was no return mail for errors. My question is, does my insurance get reimbursed for the error when I return the package?
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June 2024 by Linda Fournier
It’s the most ridiculous thing… I cannot get a normal invoice, sometimes I get them sometimes I don’t and then when I request a statement it takes like 10 days to get one or you don’t get it at all. I have FSA and I have to substantiate these bills when I pay it I don’t understand why I cannot get a monthly statement, in the mail and I give them my address over and over and over again! oh, and when I do get a statement it’s not a statement it’s an itemized thing in excel. (It a little confusing to be honest….Looks nothing like a statement) I have to call them today. This will be the third time that I’ve called requesting a statement, the same statement unreal!
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April 2024 by Laura R
I had trouble with the concentrator they had brought me. I would turn it on and it would go off a few seconds later. They brought me another one as soon as I called about the problem.
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April 2024 by Nell Driscoll
Dropped oxygen orders very difficult to reach a local human being
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March 2024 by Matthew Danish
Lincare is one of the single most frustrating companies to deal with. I had returned the CPAP that was sent to me and it took multiple calls for them to cancel the recurring orders for parts. These parts would be delivered and than I and my insurance would be billed for them. Honestly any other way to get your CPAP and CPAP supplies would be a better alternative. Their business practices borders on fraud.
