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July 2024 by R.
Phenomenal customer service
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June 2024 by Raymond Fortier
The MapQuest got me there she did a good job
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April 2024 by Saylehm Sakkinen
Insurance with them is ridiculous!! They dont have an app and was never notified that my spike went from 245$ to 548$ for 2 tickets in 2.5 years. I figured it went up... but DOUBLE!! For a 25$ parking ticket and for "not yielding correctly" the insurance ladies were okay weren't really helpful other than telling me I should cancel... went back to progressive and now paying 238 a month.
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April 2024 by Hilary Parent
Had 3 registration renewals was in and out in about 10 minutes staff very pleasant and helpful
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March 2024 by Robert Dussault
Went to AAA to book a cruise bought the insurance for the cruise flights and hotels to and from had a foot infection doctor recommended I canceled the cruise AAA left me high and dry poor service their insurance company difficult to work with and still refuses to pay shame on AAA they have gone downhill
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February 2024 by Bill Drinkwater
Ok but not what it used to be
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January 2024 by John D.
Just wanted to thank Pam DiSalvo at the Cumberland RI location for getting me pass the gauntlet in place at the RI DMV. After 5 trips to the DMV by either myself or the person in charge of the estate I was purchasing an old car from(he had to make 2 tips from NH to get the deal done)--I walked out of the AAA in Cumberland knowing I was all set. It was not the fault of anyone working at the Cranston DMV, who went out of their way to explain exactly how to go about purchasing a vehicle from a deceased person. RI has also started using new forms that are different than the official RI forms we were using. FYI-make sure when buying a vehicle from an estate that they hired someone with the power of attorney to handle the paper work at the DMV and give you a valid title or other paperwork the DMV will accept. On my first trip to the DMV in Woonsocket, they told me the signatures on the title I was given by the seller (the deceased man's spouse) did not match--and she had moved to a new address in PA near her family. She had signed the title over to me. Unknown to me, they had given the power of attorney to her son. The DMV in Woonsocket never mentioned the name was totally a different name--or how a valid title needed to be signed. The Cranston DMV did a better job and explained what what going on, and what needed to be done. It took us over a month to get the deal done. FYI, if you buy a vehicle that is less than 40 years old or has any computers in the system--MAKE SURE you drive it a hundred miles or so first because they will hook up your car to check 5 different codes needed (you must have at least 4 out of the five codes working to pass an inspection. driving that hundred miles should reset the codes on a car that has been sitting a long time. You only have FIVE days to get a new inspection sticker (even if the last owner had a sticker already on the vehicle that has not expired)--or the DMV will suspend your new registration. I will have to wait over a month for my new title to arrive according to the DMV. I would advise you go to the Cranston office for your registry needs, and see Pam at The Cumberland AAA office for your insurance questions and information. She tolerates old people like me who show up without their glasses and hearing aids. I would recommend her to everyone I know--unless they are on a quest to break my record of 5 attempts to register to put your vehicle on the roads of RI...
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October 2023 by Catherine Villeneuve
Very helpful even recommended the staff travel agent for my future plans!
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September 2023 by E. Ipina
They arrived when they said they would and where very professional
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August 2023 by Tosha Downing
Friendly patient and professional staff!
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August 2023 by Lori Rothemich
Very nice people always .
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August 2023 by Nat LuvzWolvez
Informative fast and polite A ?
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August 2023 by Corey Verham
3 hours late
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March 2023 by Fred Clarke III
Excellent experience, I showed up earlier than I was supposed to and was taken care of as soon as I walked through the door !!! Great customer service !!! Kudos to the Cumberland AAA Thank you !!!
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February 2023 by Allyson Kingsley
Although I enjoy having AAA as my insurance for my car and apartment, the young woman who was at the customer service desk lacked interpersonal skills. Downright rude
