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December 2023 by Donna T.
I have been purchasing VS panties for years and I always thought they were made well and used quality cotton material. Slowly the quality has gone down a little every year. Now they use such cheap, thin materials they aren't worth $1 never mind the price keeps going up for less!! Lastly there return policy has become awful. They will not even give a store credit. New items have to be bought on the spot!! Employees are always very nice though!
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September 2023 by dennis horton II
Amy was so incredibly helpful. All the stuff very nice
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April 2023 by Peggy S _007
This is the worse experience I had from any of the other stores on the East Coast. I was not greeted when I walked in. There were 4! Ladies working around me not one initially asked if I needed any help. I was being followed around the store and in PINK and still wasn’t asked if I needed anything. Finally an older woman asked if she needed to move for me to get to the “thongs” and after finding a bra on my own she asked if I needed the fitting room. At checkout I was standing at the end and associate didn’t ask if I was ready to check out in order for me to not stay standing at the wrong counter. Poor customer service EVER!!! Went to this particular location to avoid the malls. Worse decision. April 29 around 7pm.
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April 2023 by MJ Ismail
My wife and I like Victoria Secret products, good products and customer service ☺️.
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February 2023 by Joanne Olsen
Everything they have is great then and there's always someone there to help you if you need it.
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February 2023 by kendra
Employees always follow me (45yrs.old female.) as if I about to steal from them. I'm uncomfortable shopping thete and the V.S. at Warwick Mall as well same issue. Easier to purchase online.
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January 2023 by Elizabeth Sanchez
Arrived at the store at 8:53pm the doors were open I walked in and I was told by an associate that the store was closed and I had to leave. Looked up store hours and It said 9 pm mind you I only went to purchase only one hoodie.
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January 2023 by Jolene Eastman
My 2 daughters and I visited the Garden City site. WE HAD A GREAT EXPERIENCE THANK YOU
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January 2023 by james stebbins
The employees were very rude from the start and the manager refused to help us regarding our concerns of service.
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December 2022 by Lee
Went in 11/29 the store mostly the “pink” side was a complete mess! Not from customers.. they had boxes and stock everywhere, clothes piled in the way of things to shop. Nothing was organized, it was so awful I left. Went to Warwick mall the same day, it’s like night and day, their store was as neat as could be! Warwick mall blows garden city out of the water!
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December 2022 by Leah
Went in 11/29 the store mostly the “pink” side was a complete mess! Not from customers.. they had boxes and stock everywhere, clothes piled in the way of things to shop. Nothing was organized, it was so awful I left. Went to Warwick mall the same day, it’s like night and day, their store was as neat as could be! Warwick mall blows garden city out of the water!
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December 2022 by John
Went in 11/29 the store mostly the “pink” side was a complete mess! Not from customers.. they had boxes and stock everywhere, clothes piled in the way of things to shop. Nothing was organized, it was so awful I left. Went to Warwick mall the same day, it’s like night and day, their store was as neat as could be! Warwick mall blows garden city out of the water!
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November 2022 by Michele N.
Tons of sales, discounts and great lounge wear and lingerie! Sales staff make this place a great experience all around! Get here and come back!
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November 2022 by Tracey Cosenza
Very friendly and helpful with sizing
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June 2022 by Suzanne Sousa
Me and a friend had gone into today for a random shopping trip. The manager Joann was absolutely amazing helping her the entire time, and also myself. Great store with very friendly and helpful employees.
