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January 2024 by Sandra D.
Been going over 6 yrs. To this same location. I Have nothing to say but I've never had an issue or anything to even negatively say.
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November 2023 by Max Young
Best UPS store! They were incredibly accommodating working through an issue with a supplier only giving one shipping label for 6 boxes. Highly recommend this store and very thankful for the employees being so accommodating.
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November 2023 by F. M Delsanto
I lost my father to Cancer in December 2022. He didn't have a will or lawyer and he was taking care of my mother who had dementia and cancer she died in May 2023. I had to obtain poa over their estate. I went in to ups as I have been for the past months so as to get a notarized copy and because My mother inherited his estate when I filed for POA they put my mother's name due to my father's death. I was told that it was not acceptable to sign because I could be an estranged daughter. This was not only highly insensitive but unprofessional. It seems that this woman has a problem with people. I suggest she learn to talk better to customers seeing the sensitivity of the matter. I explained that I not only have an EIN number but more than enough proof that i am who i stated. I am handicapped and I made sure my mother was taken care of at home and I took care of any and all family affairs. I am extremely offended and hurt to Even think that someone could be brazen enough to think or say this considering that I was VERY close to both parents. Karma is not to be fooled with and one day maybe she will experience the pain of losing herParents and I only hope and pray she is rung up by an insensitive jerk such as herself. God only knows how many other people she's offended with her smart mouth. Shame on her. UPS YOU CAN DO BETTER.
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November 2023 by Josh Smith
Extremely smooth and quick visits every time. Great customer service.
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November 2023 by Miranda HM
Took time out of my day to sign for my package just to be told they couldn’t find any more information and that it was likely being returned to sender
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November 2023 by Robert Joseph II
Very helpful and efficient! I'm always out of there before I can count to 10!
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June 2023 by Stitch
I’m not sure why this store doesn’t have a five star rating. This is hands-down, the best UPS store in New England. The customer service is five star, there’s never a line, staff is always smiling and they always not how to take care of your needs. I can’t say enough great things about this business. I hope everyone is getting paid well, because they earn every penny. As for the guy complaining about how the ”kid” messed up on the label. You should’ve removed the original label yourself, so take some responsibility instead of putting it on someone else. That would’ve been the Trump way of doing it.
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June 2023 by Jay Shapiro
Generally a good experience... Clerk was clearly in training.
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March 2023 by Rex Anderson
I returned a package I purchased from Amazon. To my surprise I learned they are sending the package back to me. I told the kid inside the ups store my original label was still on the box. I also told him to put the return label over it. He failed. Welcome to biden's world !
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February 2023 by Marsha C.
i absolutely love the employees of this ups store. they're are not only helpful, but they are all very pleasant. i told them yesterday i was going to keep buying stuff just so i would have to go there to return it. :) they all deserve recognition.
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October 2022 by Bonnie Cayer
This place is awesome, great customer service, very friendly staff, would definitely recommend this place to friends and family!
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October 2022 by John S.
Amazon states the UPS Drop off in Cranston are to finish packaging as noted in the attached photo -
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September 2022 by Zach Huston
The female employee who helped me was very knowledgeable, nice & efficient. She had me in & out in under 30 seconds. I highly recommend this UPS location for quality service.
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August 2022 by Dogmom7
The employees are so incredibly helpful and pleasant everytime I go in.
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April 2022 by Mike McIsaac
People thinks it’s weird to brag about a local ups store but they seriously are the best. The employees are the nicest most helpful people I’ve ever met. They know everything and the best options. I’m never going to the post office ever again because this place is so amazing and the employees make it that way