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October 2024 by John Silvestri
We LOVE OUR GARDEN CITY, CRANSTON, RI along with ANDREW, who is ALWAYS ACCOMODATING in every way to his customers!
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June 2024 by Josh Dodd
Wonderful experience. Sales team member David Brown was accommodating, knowledgeable and patient. Purchase was expeditious and flawless.
Plenty of parking. Very accommodating atmosphere. I highly recommend the Garden City location.
Additional review.
I had to return to the store and spoke with Sales Mgr Andrew Clarke. I had a small issue but within five minutes he had it completely under control and fixed the minor concern. I was in and out of the store within five minutes. Very accommodating and exceptionally professional. Once again, highly recommend.
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May 2024 by James Carr
Wonderful experience. Sales team member David Brown was accommodating, knowledgeable and patient. Purchase was expeditious and flawless.Plenty of parking. Very accommodating atmosphere. I highly recommend the Garden City location.
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March 2024 by Alaina Bart
Staff was very nice and helpful.
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February 2024 by Stacy Graffam
Gina was incredibly friendly and helpful. She helped us pick the right product to fit our budget. Thank you!!
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August 2023 by Richard Sprague
Gina was Fantastic this Lady not only knew her business she applied no sales pressure what so ever!! We went at our pace . Gina was great , No pressure allowed us to render our with ease . Thank you Gina!!
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May 2023 by Dave Molloy
$7500 for a bed that breaks. Had it for 2 1/2 years. The remote has broken, the head lift has stopped working twice, the light works sometimes, customer service is horrible, on hold for 20-30 minutes with each call. Recently, the bed went flat again and again, and as a reward, we got to pay $350 for a replacement parts plus installation ( it’s a bed!) plus $179 for overnight shipping that took 4 days. We made 9 phone calls, to get the new air chambers shipped. It took 4 days to get our “overnight delivery” because local stores carry no spare parts. Warranty is a joke. Horrible awful terrible experience. Customer service is worse than cable. The techs that come out are very nice. The only bright spot in an otherwise miserable experience. Zero stars.
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May 2023 by Guenette D.
I am currently seeking a new mattress and thought of obtaining a sleep number. After reading these reviews and the shadiness of this company, I have elected to look elsewhere. Customer Service is high priority with me, and by the sounds of it this company cannot offer that . Off on my journey to find a quality mattress with good customer service.
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March 2023 by Mike Perras
Dave Brownwas the best took his time with us making the purchase very easy
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January 2023 by zenRebel33
This was our second Sleep Number bed purchase. Already knowing our sleep number, we were ahead of the curve. That time we spent with our initial purchase 21 years ago at the Providence Place Mall was not needed. After spending over an hour with Tim exploring our different options, we left to compare another bed. In the end, we called Tim back and purchased that same day. Tim already had our information in the computer which streamlined the sale process.
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January 2023 by zen2185RI
This was our second Sleep Number bed purchase. Already knowing our sleep number, we were ahead of the curve. That time we spent with our initial purchase 21 years ago at the Providence Place Mall was not needed. After spending over an hour with Tim exploring our different options, we left to compare another bed. In the end, we called Tim back and purchased that same day. Tim already had our information in the computer which streamlined the sale process.
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November 2022 by Ethan Simmer
Tom was great. Awesome service
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June 2022 by Gina Lee D'Amore-Brown
The Garden City Store is amazing and friendly..Our Salesperson David Brown was competent, knowledgeable and extremely patient.. We bought the bed of our dreams and helped us realize that we should look at the adjustable.. We did, we saw how much more comfortable it would be.. Who ever is training your staff is doing an amazing job, However it the people your hire, David is a gem!!
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May 2022 by Davia Moore
Wonderful experience! Sales rep David was very pleasant and easy to work with. Thank you and I can’t wait to have our sleep number delivered!!
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February 2022 by Ron Rathbun
Tim was by far the best at he does his knowledge of the sleep number product line was excellent he went over above and beyond to help me to decide which line suited me best. Thank you Tim for all your help
