Shaw's is a grocery store located at 8 Chapel View Blvd in Cranston. The store is described as neat, clean, and pleasant to shop in, with better prices than some competitors and free bags. Customers highlight the good pricing on sale items, the quality of the meat and produce, and the cleanliness of the store. The friendly and nice staff and managers at this location are frequently praised, especially in contrast to other stores. The store offers a full range of services including a bakery with custom cakes, a deli with party trays, a butcher block with meat and seafood, and a produce department. Grocery delivery and pickup are available. However, significant criticisms are noted. There are consistent complaints about misleading sales signage and incorrect pricing, with items often not priced or stocked over cheaper price stickers. The store is accused of not honoring these lower prices at the register and failing to correct the issues, violating state pricing laws. Customer service and corporate responsiveness are reported to be poor. Additionally, the regular prices are often seen as higher than other stores, and there are frequent problems with items being out of stock, even basic staples. Some sales are seen as focusing on unhealthy items or requiring bulk purchases.
