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December 2023 by arniesarmi
The best of the best.
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October 2023 by Paula Staples
So much tile & such knowledgeable staff. I was looking for tile to go with my new countertop & cabinets & had a vision. Within minutes Meri selected 2 perfect choices & suggested the grout to match. I was very pleased. I intend to purchase the tile there & am certain that interaction will also go well.
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April 2023 by Saulina de Almeida
I don't need to explain anything just see the pictures.If you want my honest opinion, don't go to this place 1st person helping us is good (Iran). The 2nd(Cheryl ) one gives me a headache and does not help at all plus, she not warning us about other tiles that came with problems.Junk tile.Stay away from this company....
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April 2023 by Saulina D.
Stay away from this company.... Junk tile plus they don't tell you the hex tile have problemas.We have problems with 2 different tiles...
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April 2023 by Saulina d
Stay away from this company.... Stay away from this company.... Junk tile plus they don't tell you the hex tile have problemas.We have problems with 2 different tiles...
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February 2023 by Mark McHugh
Huge selection of the highest quality materials. Awesome staff with a lot of knowledge. My spot for all my tile needs.
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January 2023 by Phil
I want to start by saying that I've had a great experience in the past working with RI Tile and agree they have great products. Today however was shockingly bad. As I was looking at tiles a sales woman with her customers closes what I was looking at an proceeds to show her customers the products I was looking at. She never said excuse me or asked if she could interrupt for a minute or displayed anything resembling manners. When the issue was brought to her attention she simply stated that she was hyper focused on her customers and seemed incensed that someone would actually point out her poor behavior.
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December 2022 by Taras Maksumiv
Truck driver!15 pallets in 30 minutes in and out!Nice and organized people!Enough space for back up!Gates most likely closed for overnight parking, 20 miles on south pretty big TA.
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December 2022 by Travis King
Great selection of in-stock tile, extensive Shluter product selection. Beautiful showroom and beautiful and patient staff that will help you through your project
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December 2022 by Ruthy Rodgers
Great family owned business that treat their employees and customers good
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December 2022 by Alan Correia
Great service and stocked items.
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December 2022 by Jeremy Rys
Friendly service and staff, especially my boy Lex Luther. My go to spot for all my tile needs, ever since Best Tile laid off Matt who was their best employee.. and the new guys won't help you at all, and always give me the wrong stuff including the manager there who has zero business sense or experience with the trade.Shoot me an email if you need a contractor in MA or RI.
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December 2022 by Ben Harris
I went out of the way to buy a certain grout that the home centers do not carry and I had a major grout malfunction. The sales staff did everything they could to make it right while waiving costs on the replacement product. Customer service was beyond phenomenal especially as I am a retail customer and do not have an account at RI tile. They saved my project big time
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December 2022 by Victoria Colapietro
Awful experience!!! Do not buy from this company!! I spent nearly $1800 on tile for 2 rooms in my house from here and was planning on using them for the remainder of my 4,000 sq ft home. My husband is a contractor and has also used their product for many jobs. I came here to return a $38 bag of grout that I needed EXCHANGED for a different color and they refused to do it!!! The man claimed he "couldn't find my last name in the system with this item". Are you kidding me? What kind of customer service is this!! You just lost a loyal customer because you refused to exchange this bag of grout. I am absolutely appalled that a small business would operate like this.
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December 2022 by Paul C
They told me they have a contractor discount. My contractor called them to get it; they told him he had to drive in to give them his contractor's license. After all of that, there was no discount! Why make the guy drive in instead of just telling me upfront that they don't do contractor discounts?!
