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March 2024 by David Nguyen
Jay was excellent and knowledgeable. Great service A++
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March 2024 by walter rodriguez
Jay was awesome professional and to the point. Thanks!!
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February 2024 by Karen Jerozal
Kim was an amazing help arranging a storage unit for me. Highly recommend this facility!!
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January 2024 by Augustin Pierre Rosier
The service there is perfect, I meet Rasheed qui m'a donné un service impeccable.I invite any people need to come.5 *****
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January 2024 by Alberto Hernandez
Rasheed was very Kind and very helpfull.
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January 2024 by Sharon Garrick
Pleasant and polite people especially Jay Morales
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January 2024 by Thomas Tucker
Kim & Jay were very helpful with my new storage unit! A++ to them for going above and beyond!
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December 2023 by Rayne M
Can't get in after 9 so if you work doubles don't even bother with this place you will get locked out while moving your stuff, Katie, the customer service rep they give you the number for is one of the most ignorant people I've ever spoken to working in customer service, she will not help you, she will hang up on you. It's a joke. I asked her if I could take a customer service survey at the end of the call (which by the way was the 8th call I made because she kept hanging up on me) she told me that I could take it at the end of the call and then hung up on me again. Was never able to take the survey. She was able to open the gate to let me out but not open the door when half my stuff was inside, I literally would've taken it back out instead of bringing it up but instead, had to leave it and get up at 5am to move it before anyone else got there. Unbelievable.
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December 2023 by Tiffany Myers
Kim went above and beyond helping me with getting a storage unit. She was extremely professional and knowledgeable on the process. She answered all my questions and even gave me very specific instructions on how to get to my unit. FYI her instructions were on point! I have rented from other places before and have never been so comfortable and at ease as i am with kim. Keep up the great work and customer service skills. This is a 1000% must go to place for storage needs! Also the facility is immaculate and even my storage locker was very clean.
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December 2023 by Anna Ershova
In general, not an awful experience. Some other people on the floor warned me about mice, so I got the repellant sachets. I only stored for a few months but it seemed to have done the trick if the facility does actually have mice(I think it used to cause when I first moved in the place stank). The only real issue for me was the climate control. I stored some non perishables and cleaning products over the summer; all my coffee clumped together and my detergent turned swamp green. I assume the climate control is not always good...
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December 2023 by Joshua Bright
BE WARNED !!!! Please please think REALLY hard before renting here or with Public Storage at all. My experience was far from OK. First and foremost was their bait and switch. Within a handful of months they were trying to increase our rent by more than 50% and it didn't stop there. Your only hope of keeping the atrocious rate increases at bay is not to put up with it and to make a stink here and elesewhere on the internet so that they have to become more accountable. Now, happily free from our commitment to them, I forget the specifics but the increases they enforced (or attempted to) were prepostrously large and frequent. In addition, multiple of the staff were rude (some were fine), there were mice, the climate was barely controlled, the bathrooms were frequently locked and the push carts were often not available. NOT even close to good. Sorry to be the bearer of bad news but I am happy to speak out and hopefully help others to have a better experience elsewhere.
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December 2023 by Thoeniz Oun
Kim & Jay were great & very helpful. Finding & renting a storage unit was very easy through them! Thank you.
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October 2023 by Lakshmi Viswanathan
Clean facility, good management. We rented a space for 3 months during the college break and it was perfect. The manager, Anthony was very flexible and resolved billing issues with promptly.
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October 2023 by glen chamberlain
I started renting about two years ago. The price went from $76.00 to $184.00. I've emailed them a few times and no one responds. I called today and told the gentleman there's a brand new place 5 minutes down the street for $108.00 a month for a 10x10. My unit is a 5x10. He said okay, anything else, and that was the end of our conversation. Very disappointing with this facility. I will be moving out.
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October 2023 by Juan C. Toledo
Initial impression is great. Everyone that help us out; yesterday Vince and Rasheed and Kim today have gone the extra mile for us. I would say I liked the facilities the best and priced better than my recent storage place, that included no security fence on top of the rooms, no lights inside and spiders galore for free. In contrast, Public Storage looks like new, impecable floors, completely light up, security netting on top of unit and docking area big enough for four cars or 3 trucks at a time. Really impressed. Wish I've had found them before.
