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December 2023 by Belinda Guerreo
I absolutely loved it here! Super nice staff especially William. Also was always kept very clean and organized. Always smelled nice and fresh in there not musty like some places. 10/10 recommend.
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December 2023 by Arthur Andolfo
Prime Storage in Cranston is clean, organized, and provides great access to your unit. Will was very helpful, professional, and courteous. It's a first rate location and I'd recommend it to anyone!
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November 2023 by Charlene Guibeau
Prime Storage is immaculate, looks like it was just built, and VERY user friendly. I am extremely happy with every facet of my experiences there including signing up for a unit and bringing items to store. I get to park right near the doors, the dollies are right there, so is the elevator, and it’s so easy to bring my items to the unit. Will, the young man who helped me rent my unit, was extremely professional, courteous, helpful, and made my experience totally positive. Another man was on duty, I believe his name is David and he was also helpful and friendly. I strongly recommend Prime Storage. I delayed renting a unit and now I am sorry I did. The process is very user friendly. Check them out!! ☮️
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November 2023 by Ink Addict
I’ve never been to a better storage facility! The staff are awesome, the facility is kept clean and they even give you a heads up before your bill so you don’t get the late charges. Prices are great and they have multiple different size units to accommodate you!! You won’t be disappointed!!
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November 2023 by Jahaira Mohammad
By far the BEST storage unit I’ve used!In the past year I’ve used 3 different storage unit companies and Prime Storage is at the TOP.Affordability, cleanliness and service are at a 10 !!!Will and David have made this undesirable move a breeze. I was allowed early access during business hours due to signing my lease at the end of the month.Customer service is amazing. I’m always asked if I need anything and if everything is okay.Very clean facility. NO signs of pest or even dirt. I’ve watched and heard one of the staff ask a customer to kindly remove their food out of the building immediately! That was very comforting. Bathrooms are also very clean. I use it every time I come.10 / 10 EXCELLENT !! ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Denise Pacheco
The storage I had was really huge for all of my things and I love that it was climate controlled so that all of my things wouldn’t get damaged. It was also easy to access after hours so that was nice. Cancelling the unit was also pretty easy. You just have to make sure to cancel 15 days in advance or you’ll get charged for another month. So plan accordingly.
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September 2023 by Bertina Nherisson
The exper I received with prime storage was phenomenal! David was of exceptional service to me & he was extremely kind & genuine. You can feel that he is very passionate about his company & assisting others. I am consistently greeted with a smile & welcoming arms. David assisted me through the onboarding process as well as the debrief & there is no need to ask for a better experience. I am grateful I chose this location for my storage unit. It has been a pleasure! Thank you always!
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August 2023 by John Vargas
So far they deserve a 5 ? at least for their customer service over the phone and in location with Will. My family had a terrible experience with the former owners (Cube Smart) their belongings were damaged by rats and we still waiting for them to cover those damages, insurance was activated. My space here looks neat, the building is well lit and it smells clean. I'll keep updating if needed.
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August 2023 by Terrell Pina
Best storage unit I rented from no doubt about it. It’s easy clean and well-maintained. The customer service reps guided me towards the best deal for my situation. Big Thank you to “Will” & rest of the prime storage team !
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August 2023 by Abbey Bunch2022
Love Prime Storage so much! They were so helpful and the facility itself is very clean! Shout out to Wayne and David they helped me as I was moving out get everything in order! Another shout of to David because he has been super helpful since the beginning!
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August 2023 by Orchard Rental
Will and Paul at Prime Storage are fantastic and I highly recommend this location for your storage needs. They helped my mom move/reserve 3 storage units and they provided the best rates. Her units were accessible for her and they helped direct the movers when they arrived with each new move. Moving is stressful so it helps to work with people like these guys who were so flexible and accommodating with any last minute changes. Will, we wish you the best of luck with your classes. Thanks for taking care of my mom. Keep doing what you’re doing. -Celia and MW
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August 2023 by Laurel Bay
This is an exceptionally clean and secure feeling facility, and I love that it it temperature controlled so you don’t have to worry about weather effecting your things! The customer service people are always very helpful and pleasant to talk to. Would recommend to college students in the area especially for the summer!
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August 2023 by Hooulu
My second time using them and both times I've had very good service. Very accommodating for students and great proximity for JWU Harborside campus students. I had Will check me in and out of my unit and he was great. Very personable and friendly guy! He goes out of his way to make sure everything is settled and we all have a good experience with using the unit.
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August 2023 by Quinn Cowing
Great customer service! The employees were always super helpful and very responsive. I had no problems with move in or move out and I would definitely recommend to anyone looking for well-priced, convenient, quality storage.
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August 2023 by Brianna Cooley
Will helped me with the quickest reservation set up and move in date and explained everything thoroughly! The facility has great lighting, is clean, easily accessible for moving large items, and has an excellent atmosphere! I highly recommend.
