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January 2024 by William De Luca
10/10 service. More expensive then most parts stores, but you get that personal touch. Darren was extremely helpful on the phone, and Nate not only was a great help in the store but he also carried the parts out to my car. If you need anything automotive including advice on repairs just ask for Nate or Darren.
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October 2023 by George Haywood
Was visiting family when my 2012 Caddy CTS started having trouble starting. Was over in the Cranston area and found this Napa Store. The older gentleman at the end of the counter was very quick to help!! He asked several questions then went out to my vehicle to check some things and came back and recommended the correct replacement battery for my car! He was so very helpful! and Extremely Knowledgeable about his products! Thank You for getting us back on the road!!
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October 2023 by dave dercole
Dave is amazing!!! Saved my day!!! I ordered parts from Autozone online for a Toyota Camry le , had the car apart and realized they sent wrong parts, turned out that year was assembled in three different places and all the parts differed per location however after searching three other places with no help or stock I stopped in Napa . After we matched up some wrong parts Dave said hang on to his coworker, try this part number… as he just rambled off some numbers off the top of his head and to my amazement they were the rite parts , he is the parts Jedi lol. Do yourself a favor and make this your 1 st and only stop!!! Stop wasting time with kids at stores that don’t even know where the door is lol. THANKS DAVE AND THANKS FOR THE AWESOME HATT TOO!!! I’ll be back. Ps very rare these days to find people that love their job and really know their stuff!!!
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October 2023 by Steve Albanese
Just wanted to write a review about the excellent service I received at the your Cranston store. After going to two other competitors stores and getting no help with finding the part I was looking for I stopped in to your Cranston NAPA store. The person behind the counter who said his name was Dave was very polite, helpful and very knowledgeable and spent the time to help me find the part I was looking for and gave me some great trips on how to install it. It's not everyday you get great customer service and have someone go out of their way to help like Dave did...I'd recommend friends to visit this Napa store.
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October 2023 by Marcos Garden
Great service and customer service
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September 2023 by mike sabetta
I bought a napa legend premium AGM battery on 7/20/2022 from this store for $269.65. The battery had died on me multiple times after about one year. I tried to bring the battery back under warranty It has a 3 year warranty and They refused to warranty the battery and stated the battery was good and then blamed the problem on my car. Even though the battery case was clearly bulging out significantly on both sides! I had a different battery shop test the battery prior to bringing it back to napa and they said it was indeed no good. I also had my car tested for parasitic draw and had the charging system tested. The car is perfectly fine and has no electrical issues. In the end I got so annoyed with everything. I told them to just keep the junk battery and purchased a new one at a different auto parts shop. Just a friendly warning to any potential customers who plan to purchase a battery from napa they will NOT honor the warranty. I highly recommend buying your battery elsewhere. Hopefully this doesn't happen to anyone else. I'm very disappointed with this store and I will never do business with napa again.
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July 2023 by Frank Della Ventura
Small auto parts location compared to others. Friendly quick service. Reasonable prices. I'll be back in the future.
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June 2023 by Alvin Ouimette
Worst auto parts store I've ever been to, nobody knows what they're doing, and they sell junk parts.
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May 2023 by Nate Parker
Quality Parts for Old & New cars
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April 2023 by Bill Gannon
Snooze!Orderd a part online. Waited a few hours for the email "it's ready". Email never came.Went to the storeIt hadn't been pulled!
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April 2023 by Richard George
Always the best service
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October 2022 by Goatscaper GoatTote
Great parts and excellent service
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July 2022 by Robert Dosdourian
Very knowledgeable, friendly and helpful service, plus AAA discount!
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July 2022 by Brenda OKeefe
Didn't have what I was looking for. Wasn't very helpful
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June 2022 by Ray Man
Had what I needed a fair price
