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December 2023 by Oswald P.
This Bean location is great, I've been to some others that don't compare to the service provided by this store by a long shot! The Associate Store Manager, December, was so helpful and knowledgeable on every product in the store, I was shopping for many different people for gifts and she helped me navigate sizing and styles that fit everyone! So grateful to her and the other associate.
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October 2023 by H Smith
I went in to the L.L. Bean's Cranston location, and had the pleasure of being served by Kim. She was kind, patient, and very knowledgeable about the winter gear. She also checked online for a few items that were out-of-stock. I will definitely return. It was such a pleasant experience!
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October 2023 by Karen
Best backpacks my kids have ever owned. My daughter has had the same one for 9 years and it is still going. No rips or tears and all the zippers work like new.
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October 2023 by Jade Phillips
Small location. Wanted to see a bag before purchasing but they did not have ANY of the items I wanted to preview.
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August 2023 by Randy Hershoff
I ordered a shirt and paid $15 for expedited shipping to get it by Thursday August 24th. When I called customer service to see if I could add a jacket to the expedited shipping order I was told the shirt will not arrive by Thursday as the clerk in the store informed me. I cancelled the order on the phone with customer service and they assured me the order was cancelled. Later I received a voice mail from customer service saying the order was not cancelled and to bring the item to the store to cancel. This company has literally no idea what is going on. What a joke of an organization. Should change the company name to LL Lame!
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July 2023 by Barbara A Silliman
Excellent customer service. Great inventory. If they don't have what you want, they will find it on their website for you to order & sent to the store. Perfect!
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June 2023 by ShihTzuMom
Love their store. Sturdy & fashionable clothing and accessories. Dog toys, protein bars etc.
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May 2023 by Charles Gormley
Returned special pants, selected replacement, received via free shipping 2 days later. Extremely helpful staff!
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May 2023 by Brenda Colon
The woman that was helping me with a prior purchase, which I needed a different size was the rudest person I have ever dealt with, in any store before!
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April 2023 by Kayla Rothermel
Nice place! Spend $5-10 dollars for a hat! Cute little place kind employees and amazing products!
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March 2023 by Rebekah Kenyon
The store was nice and clean and the staff was amazing and helpful!
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December 2022 by Darrell Laramie
Great selection, Great prices & Friendly staff.
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December 2022 by Robert S.
For years, when I was in college and in my 30s, I used to shop LL Bean's catalog to get nice shirts, casual wear and jeans.This brick and mortar store in Cranston is huge! It had a large sporting goods department, so you can shop for clothes, canoes, walking canes, you name it...Their quality and their prices are really great. L.L.Bean was founded in 1912 by Leon Leonwood Bean. The company, still has its headquarters in the place in which it was founded..... Freeport, Maine.
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December 2022 by John Keach
A little busy today but plenty of cashiers on so no long delay at checkout.
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December 2022 by Emgimeer
Great clothing, and sometimes there's great sales. Still less than north end and other brands that charge just for the brand name and not the quality of manufacturing. The duck boots to the insulated jackets, they have a great supply of various items that will last many years with heavy use.