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March 2024 by Matt Nasuti
By far the worst kfc I've ever been to. The people who were making my food actually said to each other after one of the employees got done making mashed potatoes that "they weren't to good but not the worst ive ever seen but whatever I'd still sell them". I was the only customer in the store after 2 doordash orders and watched them walk away from making my order 5 different times. 2 items took them over 10 minutes. The woman who took my order was very nice though the only positive thing out of my kfc cranston experience. My opinion find another kfc location for your food.
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February 2024 by miguel Westbrook
Came to grab lunch at this location. Ordered chicken fingers and two chicken little combos. Customer service was nice: But when I received my food I noticed a really awkward smell. Like a strong smell that maybe they cooked the food in bad oil. The stench was to strong that I couldn’t even eat the food. I tried the fry’s and they were overpowered by the smell. Nothing I ordered was edible. The food wasn’t fresh I can tell it was about a day or two old and they had just reheated it. The smell was so bad I couldn’t throw away the food in my house I had to throw it in the bin outside. Very disappointed and disgusting that they would even serve that to a customer to eat.
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February 2024 by steve silva
This location has definitely been suffering. Seems like it's understaffed and taking in way too many online orders to the point that workers were complaining they can't see all of the orders on their screen because there are too many. Walk in service is a minimum of a 15 minute wait. Food quality is also suffering, meanwhile prices are as high as they have ever been.
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December 2023 by Paul Pennacchia
Manager Jordan is on the ball, hard working!Parking: N/AKid-friendliness: N/AWheelchair accessibility: N/A
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December 2023 by Comfort A.M
The mac & cheese is extremely salty. Service was great. The inside looks unwelcoming.
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November 2023 by Marilis Hopp
Got sick after eating there food.... place was busy and they kept getting orders wrong so having to make more food for old orders didn't help because they was so
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November 2023 by Tim Pedchenko
Gave me wrong chicken, asked for extra crispy and got original and no gravy.
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November 2023 by debra
Food was good prices are CRAZY!???
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September 2023 by Ann Marie
All 4 employees have a conversation while 8 customers wait to place/pickup orders. Filthy counter, floors, tables.Needs new management. Ordered/paid 15 minutes before arrival, app said order was ready, waited 20 more minutes upon arrival. Strongly recommend to avoid this location.
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July 2023 by WORK TRAVELER
wanted 2 breasts got home 1 overcooked breast 1 wing no meat never go there again nasty in trash it went.... go to dave's market place the best fried chicken and less
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July 2023 by Zachary mccarthy
I was hung up on after I got home and realized half my order was
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July 2023 by Robert L.
Stopped in around 5:30 Tuesday to try the new 20 dollar fill up meal the only thing that was warm was the French fries!Every thing else was sogie and not the least bit crisp!I don't know if I will try them again!!Being a new store I expect more!!
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June 2023 by Jean-Paul Liranzo
Love this location not to many people eat at this one it's awesome .
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June 2023 by Adin Gregorzek
Server was incredibly sweet. Made me feel like I was at grandmas house. It’d been about 20 years since my last visit to KFC. Can probly go another 20
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June 2023 by James Brooks
Wait staff very pleasant and helpful, food well prepared and served hot and promptly.