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“Today, 7/9/24, I had the pleasure of going to this store. I walked in, noticing that there was a worker not helping a customer, and met a wonderful employee named Nina. I told her my reasoning for being there, and while she was on the phone with customer care, the assistant store manager, Ivette, came and provided service. At the end of it all, I left a very grateful and happy customer.
3 awesome women, full of personality and spirit, Nina, Ivette, and Sheena all gave me service. I truly felt important, and these employees need to be recognized.
Thank you so, so much!
-Austin Kirchner”
“We went to trade in my daughter’s phone. The
experience was wonderful, Chris G. was extremely helpful and knowledgeable. He provided us with great options and we chose the one that works best for us!! We always have a great experience every time we go to the TCC Coventry, RI location!!
Keep up the good work, Chris G. and the Coventry crew!!!”
“Fransisco was amazing! Very helpful and patient. We came in for a new phone and needed everything transferred from the old one. At one point there were two customers after us and Fransisco professionally helped us all. Making everyone feel like priority. Never seemed overwhelmed.”
“JORDAN was an amazing help when I came in to get a new iPhone 15! Iv never had such a smooth and seamless experience at a Verizon store before….highly recommend and will definitely be coming back !!!”
8:30AM - 5PM
2419 Hartford Ave, Johnston
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“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“I need a new phone and and I had the pleasure of having Luciel assist me and purchasing a new phone and showing me everything about it I need to know. There isn't anything about any phone she doesn't know. Thank you Luciel”
“I take the five stars back, this one person that works on Newport Ave Pawtucket, can never help me. I ask why my FB was never transferred to new phone, he don't know. Not a T-Mobile problem. No matter what I asked, it wasn't a T-Mobile problem. Really? Isn't it all connected? OMG”
“A year or so ago someone went to this store and tried to buy 4 iPhones and an Apple watch but the manager called me, I was in a meeting, so he called my wife but she was teaching a class so didn't answer, the manager then tried my daughter's number but again got no answer. I was frustrated at the time but now applaud the managers efforts.”
“I've been a loyal T-Mobile customer since my first cellphone many many years ago. T-Mobile Tuesdays is a program that thanks T-Mobile customers with free stuff, great deals, and exclusive offers every Tuesday--just for being a T-Mobile customer. This program launched in 2016. Recently the T-Mobile Tuesdays app got updated to the T Life app. The app is free to download. On some Tuesdays, T-Mobile offers free physical items for customers to redeem via the app and pick up in-store. Some of those items are reusable tote, winter blanket, socks in honor of Pride Month, a notebook in honor of Black History Month, Halloween "Trick-or-Treat" bucket, and so much more. This T-Mobile store located on Level 3, near Boscov's, always has the free items in stock and I never had any trouble redeeming it. At times, you may have to wait for a staff member to assist you but the staff are always friendly. Download the T Life app if you have T-Mobile and haven't done so already.”
“I worked with Brandon. He was very friendly. He helped me with a purchase of samsung watch ⌚️ for myself and a Apple watch for my daughter for Christmas. The store was very inviting, cheerful, and inviting. Thank you Brandon and Matt for your great service.”
“The staff here was great. Props especially to Jon. My wife needed an upgrade that ended up being complicated, and he champed right through it. Appreciate you, Jon!”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“I lost my phone not too long ago and went to Verizon and received nothing but the BEST service ever!!!! Josh was extremely helpful and did apsolutely everything for me to replace my phone! Out of all the Verizon stores that I've been to this was clearly the best. Thanks so very much!”
“The service there is a source I've ever seen the staff there are rude and treat you not that well I am eliminating cox and going to Verizon. You are not the only game in town you really didn't look at the needs of the people that come in your staff there seems to think that we are all stupid. You ask them a question and they don't really answer it or they don't have the answer it's very unfortunate more people will realize this you will lose them also as you have me”
“I had to bring a Verizon TV cable for a refund.
The representative took care of the procedure with ease.
He was very happy to take care of it, had a smile on his face.
Checked my Gmail to send me the receipt.”
“Janisse was phenomenal in working with me about a misplaced cell phone and the Find My app capabilities. Super professional and attentive so be sure to hire more people just like Janisse!”
“Everyone in store was great, the problem is traveling back and forth over the bridge sitting in traffic, you charges me 100 for tech to come out because your box crap the bed, well a month later and just returned a box not working, but spent 2 hours in traffic, not happy!!!!! I didn’t charge you for your boxes not working Has and time …. And 2 days no cable”
“Amy and Dexter are phenomenal- they were fast and efficient leaving me happier than expected when I switched from t-mobile (who won't help even a dying soul) and I was so happy I did the switch”
“Went in Thursday November 30th with my iPhone that I can only described as being possessed. Siri was talking like she was a layer In an ad for a used car dealer and I could not use my touchscreen. Was greeted at the door by Jesse and another gentleman and they were able to get me back into my phone extremely fast. Awesome guys all around thanks again Jesse!”
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“Ariana gave the best experience at T Mobile in Cranston, RI. She solved my problem efficiently and was very welcoming when she saw me come in to the store. I will be going to T Mobile to address any issues in the future.....I think she would be a great
example & trainor because she put me at ease right away and her awesome attitude made my day!!”