“I love this store. It is one of the few stores where shopping in person is needed because they have so many options and items that are helpful but I didn’t know were available. Friendly staff too.”
“Joanne was talented, creative and fun to work with throughout our family room renovation.
We especially appreciated Joanne’s patience! Our family room was transformed and we love it!
Thank you Joanne!”
“Wonderful experience. Sales team member David Brown was accommodating, knowledgeable and patient. Purchase was expeditious and flawless.
Plenty of parking. Very accommodating atmosphere. I highly recommend the Garden City location.
Additional review.
I had to return to the store and spoke with Sales Mgr Andrew Clarke. I had a small issue but within five minutes he had it completely under control and fixed the minor concern. I was in and out of the store within five minutes. Very accommodating and exceptionally professional. Once again, highly recommend.”
“I love Pottery Barn stuff, it's well made, stylish and fairly priced. This time, I went to get some candles as gifts and their variety of scents was really good. The place is very big, so it's hard to find staff if you have any questions, they are just not walking around looking to answer your question. You have to actually go to where they are and ask for assistance. That's fine.The Pottery Barn company was co-founded in 1949 by Paul Secon and his brother Morris in West Chelsea, Manhattan. Paul discovered three barns full of pottery from the factory of Glidden Parker in Alfred, New York, who had stored extras and seconds up the road from the business. That's where the name comes from. The company was acquired by Williams-Sonoma, Inc. in 1986. Its mail-order catalog was first published in 1987. Plenty of parking at this large location in Garden City.”
“Great service! I called ahead to ensure the item I was looking for was in stock. The gentlemen, Dennis who answered was very helpful and went to verify that the item was in stock. When I arrived I was met by another employee, she helped my find the item and later helped me with the purchase. I found the store to be clean and easy to navigate.”