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January 2024 by Felix Rodriguez
Great store to buy electronic in more 2024-2025
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January 2024 by p9lol
i HATE this five below store VERY BAD service
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January 2024 by Brien Sapkowski
Nice store and customer service but lacks many items 5 below sells maybe because it's new
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January 2024 by Michele Thomas
I visited a few stores recently and they ALL were messy and dirty. The workers (what few) were hanging around like they didn’t have anything to do. The standards have declinedthrough out the years.
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January 2024 by rosemarie yergeau
Clearly, this store hasn't even finished stock and they opened for christmas just to earn an extra buck. The store is practically empty because now all of the merchandise is stocked yet. And there was six associates at the front Register doing nothing but having a pow wow. Noone greeted us or offered help at the ACO. SMH...AND the store already has a google rating of a 3.. which is no surprise. The shelves that did have merch were a hot mess. The Store isn't being maintained. This is a bad look for the company and the district. Makes me wonder if Sandra is the best leader for this area... ? when I worked for the company she rode me hard about the SOPS and how to run the front. As a training SM i was the highest paid cashier they had. Lol for the awful experience I had with them, atleast the stores I helped maintain didn't run like a daycare with no adult supervision.
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January 2024 by Sindy Urena
Buzy. It's spacious and I wish they had more items to shop for. I like the self-checkout.
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December 2023 by Emily Colon
Place is very unprofessional. They have “assisted check outs” which means they will stand beside you asking if you scanned every item. I asked to take an item off that I didn’t want & she looks through the list and then my items to see if I scanned everything which is whatever. My issue is her being there the whole time to “assist me” yet I could barely move she was right by me staring at me while I’m trying to pay for my items and try’s to rush me saying I’m waiting for you to pay. JUST FOR HER TO NEVER TAKE THE ITEM OFF AND CHARGE ME ANYWAYS. Then i call the store manager, & she’s very dismissive as soon as she answered. Everytime I try to explain the situation she continues to cut me off while I’m speaking and belittle me. Mind you I was very respectful I treat others how I want to be treated. I was finally able to continue after interrupting her and saying excuse me I’m not calling to complain about the customer service, I’m calling about a charge on my receipt. I don’t want to get there and they say they can’t return it because I don’t have the item that I gave to the employee. She proceeds to belittle me saying that’s ridiculous they’re not going to just assume I’m lying rush me off the phone and say yup come get it returned see you tomorrow and hangs up. No apology, nothing . I thought Walmart was bad but they’re definitely not as bad as 5 below. So I went back over there today since I knew the manager was still there to get it returned and the same thing the manager thought I was being ridiculous about was exactly what happened the employee said I couldn’t return the item because they have no way of knowing if I got it and they had to get the store manager. The store manager comes and she tosses the receipt to the employee and says just return it not even acknowledging me or the worker. Then as Im walking towards my car I noticed I was only given $5.25 when i paid 5.55. Didn’t even bother turning around for the other 20 cents after all that hassle. Listen if you want a peaceful day shopping this is NOT the 5 below to go to. Employees are fine but the store manager desperately needs work on her customer service skills because she is extremely rude.
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December 2023 by Tiffany Mclaughlin
Very helpful staff great grand opening. I'm so happy to have this new 5 below right next to me it's awesome
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December 2023 by Bruno Alberte
Poor quality, they do not accept exchanges or returns
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December 2023 by Kev N
Service is so much they are so kind and helpful respectful my type of staff
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December 2023 by alexai
Store manager gave me a hard time on a return, will not be returning.
