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October 2024 by Connor M.
Beware of this shop if you’re not watch-savvy—they will take advantage of you. I took my watch here to get a couple of links removed, and I was quoted $35, which is unusually high (it typically costs $10-$20). The owner claimed it would be a difficult job and that I would have to leave the watch with them because it would take a while. An hour later, I came back to find it still being worked on. The owner seemed upset with me, cursing I was wasting his time and complained about rust inside the links, claiming he doesn’t normally do this for people (keep in mind, this is a watch service business). He then upped the price to $50, which I regretfully paid.
To make matters worse, they damaged one of the links during the process. I later took the watch to an official dealer to get it sized properly—they charged only $20, completed it in 5 minutes, and said there was absolutely no rust. I feel taken advantage of and left with a damaged bracelet. I would not recommend this place to anyone.
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October 2024 by Mike Florio
I brought in an old watch to have appraised and looked at for potential repairs. The gentleman at the counter was rude from the moment I walked in, proceeded to tell me my watch was gold plated and not solid gold and he wasn’t interested in buying it (I never said it was for sale). He then proceeded to tell me he was an expert for another 5 minutes but told me nothing about the watch. I went to two other reputable shops after this who both confirmed my watch is indeed 18k solid gold and gave me great quotes on the repairs I needed. Maybe I just caught him on a bad day but it definitely left a bad taste in my mouth.
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June 2024 by Daniel Nilsen
Rude staff member, very limited selection of items.
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June 2024 by Jeff Shaw
I brought a Seiko SARG005 field watch here for service. The mechanical service itself was good and fairly priced, but paper records only and it did take 2 months and a few follow ups before he dug in a filing cabinet and found it.
Like another reviewer with their bead blasted finished being polished, this watch that was purchased to celebrate my engagement was polished so much that all the nice crisp edges were rounded, and the brushed finished was now a mirror shine. I couldn't stand to look at the watch after that service and ultimately sold it. Fred's answer was that polishing is part of a service. My dude, attention to detail. You don't polish a brushed watch without asking.
If you want to keep the finish and nice sharp lugs on your watch, make it abundantly clear at drop off, and in writing, that it is not to be polished.
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April 2024 by Aaron Nadich
Took my Cartier Ballon Bleu for the band to be resized, and I was in and out quickly. Great work and friendly staff. Will definitely return!
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February 2024 by Mimi Sammis
They repaired an antique pocket watch for me. The price was fair and the repair was perfect.
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February 2024 by Ronnie Meleo
nice watch but when i took to to providence diamond to check it out they told my the crown was no good and the clasp was bad. cost me an extra 1,200 more to fix. not happy for 2018 shouldve needed that much work!!
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November 2023 by Stephen Gloster
I received a quote from another local Rolex repair service. I approved the overhaul but didn't approve replacing the band which has sentimental value to me. They told me they wouldn't do the overhaul without replacing the band. So happy I declined the work. Fred was a delight to speak with. The watch was done in less time than he said and it looks and works great. Thanks for saving me $1500. If this watch ever needs service again or if you are looking for a servicer to take care of your Rolex consider using Delman - you will be satisfied.Thanks Fred & Team!
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November 2023 by David Quinlan
Good job on replacing watch band with a better one
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November 2023 by Dave R
Too notch service
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September 2023 by Howard Cimaglio
Always a good place to have your watch repaired I have a few watches that are on a higher end scale that I would not fix myself I do repair watches but not certain ones certain ones have to be calibrated oils tested and Delmon is my watch company that I go to to repair my watches off clean them all calibrate if you need to watch to be repaired serviced or you're looking for a nice watch dellman's your place
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July 2023 by Catherine N.
They saved me $2000!!!!. My 16 year old Rolex stopped keeping time. I took it to the only authorized Rolex dealer in the state and it took them 3 weeks to get me a repair estimate of $2800. It wasn't sitting right with me, as they were saying that I needed a new crystal, hands and a new crown. And oh by the way, because Rolex no longer makes the crystal I have, I needed a new bezel. My family is a Rolex family and my father has one that is 40 years old that never had any repairs, and he is harder on this then I am. I did some research and landed at Delman. Long story short, the watch just needed a couple of weeks at the spa- a good cleaning and some shining. Total cost $600. $350 of that was for a special cleaning kit from Rolex. I learned an important lesson- " just because you have a luxury item, there are other places you can get it serviced- for example, just because you have a BMW, you don't need to bring it to a BMW dealer. Delman is great and the people are very nice.
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June 2023 by Stayc
Exceptional service. Owner is experienced and knowledgeable about watches. Closed on Mondays. Opens at 10a.m Tuesday to Saturday. Closes at 3p.m on Saturday.
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May 2023 by Sheila Sanzi
Fred and his staff are beyond. He helped me out tremendously. I begin to thank him for his kindness and beautiful work! I recommend that you only work with Delman Watch. They are the best! Thank you Fred!
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April 2023 by Dave Bouchard
Excellent service in a timely manner. The owner is extremely knowledgeable and accommodating. I highly recommend to anybody that needs any type of watch repairs or is looking to purchase a watch as well.
