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January 2024 by Mary Zack
After months of awful service at the Store Space in Cranston, R I they finally changed management and listened to the complaints that they were hearing! Thank you to Store Space and putting new management in that location! Samuel, was there to take on the Cranston Store Space and deal with all the complaints and months of bad service that took place. He was a pleasure to work with and was very professional, organized and respectful! Things that were never taken care of were now under control and headed in the right direction! Thankfully corporate stepped in to turn this around and make it a better experience. Great work Sam and Thank You for taking over and taking on this chore to fix all that was ruining a great safe place! Alaina & Mary
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January 2024 by RealCozzy
Sam was really great. Excellent service.
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January 2024 by Paul graves
Sam, Eli, and Trish were on site, very professional, helped fly through the whole process. They have the tools you need on site and is very clean, not to mention the $1 for first months rental. Would recommend
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January 2024 by Edward Lannon
Sam was very nice to deal with.
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December 2023 by Debra Micheli
I GIVE THIS PLACE ZERO STARS! They. Raise their rates at random. I moved to a smaller unit and 3 weeks later get a notice of a price increase! I tried calling people got no response. I finally got Robin from Providence and she was helpful. But. Levi in Cranston could not see on HIS computer that I was given a free month and then had a credit. Not helpful AT ALL!! Called their main facility in Florida waiting for a District Manager to call me.. The entire storage business is a sham! You are renting closets and they keep raising their prices. There should be a moratorium on their ability to raise prices.
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November 2023 by Joanne Howe
This place is the worst. I paid my bill on time, and 10 days later it was not posted, I was told that they do not pick up the mail every day! I was not notified of the increase in fees, which they always increase. I called several time's, no answer, I sent an email but there was no answer. Call customer service1I, no one available. Constant emails saying they were putting a lien on the area. I went over sign said back at 12,went back at 1230 no one there. I finally got in,paid the correct bill was told I wouldn't be locked out,3 days later access denied!!, STAY AWAY
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September 2023 by jane costanzo owner Eden XO
Expensive ….way more expensive than any other storage ! I chose this business as its close to where I’m living but it’s expensive
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September 2023 by Melissa Fuentes
Had an amazing experience! Levi was very knowledgeable and able to answer all of my questions. Will be recommending to my family.
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September 2023 by Emma Hill
Moved in from California, Levi was amazing gave me A+ service and filled me in on all the local hotspots.
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September 2023 by Praise Tab
We tried a lot of storage options in RI, this is the best location with the best staff in the area hands down.
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September 2023 by Marlon Tavarez
Good food, weird atmosphere, but we bool regardless. Kna mean cuh. Yurrrrrrr
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August 2023 by Jenna Seymour
Levi was amazing, so glad I found this place!
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August 2023 by grace kudzma
Needed a safe clean place for school, this was perfect will be recommending.
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August 2023 by Rhode Island Transformer tcg
Place was good Now it's never clean same trash on the floor for months. Elevators are gross. Drive thru gates are left open at night sometimes. Raising Rates Accounts are being overcharged. It's so warm inside like the air conditioner is never on. They need to hire some people who care about the quality of the property not just their paycheck. That's about honest as I can get. I'll be contacting corporate to see what they can do about some of these issues. Employees are being paid just to sit on their phones all day.
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June 2023 by Cheyanne Harris
Needed storage last minute, website was simple and easy to use. Got to the office and the manager was extremely calm and kind. Very understanding of myself being all over the place and needing last minute storage! Highly recommend.
