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August 2024 by wait What
It’s alright
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June 2024 by Travis M.
Worst YMCA I ever been to you can't even work out if you don't have gym shoes and it just sucks in general
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November 2023 by 林雋
Child care with fixed hours
Children who do not speak English can also integrate smoothly
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November 2023 by Jason B.
An ok place. New entrance is in the back, but isn't lit so at night it's pitch black. Inside is a little run down, maybe the construction will change that, but the staff is friendly.
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October 2023 by No Your mother
The staff are amazing and always on the move. ?
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October 2023 by anonymous Be Helpful
It is essential to provide constructive feedback instead of criticizing a business in reviews. If you encounter any problems, kindly inform the front desk to assist you better. They cannot read your mind, so please extend your cooperation. It is imperative to note that if you need something, you should go in person. The front desk is manned by only one person, and people are coming in and phones are ringing every minute. Remember, they are human beings just like you and me. Any cancellations must be done in person.
Though the building may be old, the staff is doing an excellent job of keeping it in good condition. It is important to understand that everything costs money. YMCA is a non-profit organization, which means it relies on donations from people like you. Some members may only pay $35 or less, depending on their income. Members can enjoy state-of-the-art cardio, strength, and free weight equipment, pools for all ages and skill levels, initial and ongoing wellness consultations for free, affordable and accessible personal training programs, group exercise for all ages at no additional cost, including aerobics, Zumba, Pilates, indoor cycling, yoga, and Les Mills. With a family membership, you can avail yourself of free kid's care while you work out, early registration, discounted rates on programs, support programs designed to address chronic health issues such as cancer, pre-diabetes, Parkinson's, and arthritis, multi-sibling benefits for session-based programs (with Family and Individual Plus Membership), and nationwide membership at any participating YMCA in the United States. Financial assistance is also available for those who qualify.
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September 2023 by PJ castillo
a perfect place for the family to exercise and shape the desired figure
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September 2023 by Marling Francisco (Arlendy C.)
Very irresponsable!
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August 2023 by Leon Shackelford
My two daughters take swim lessons here, but the place is very run down and disgusting. Looking around you would assume they never clean or wipe anything down. There is rust and chipped paint everywhere you look. A lot of the swim teachers chit chat and start classes late which stinks for the parents/children. The price of swim lessons is very pricey especially for non members, so please train your staff to pay attention to the clock. I like to shower my kids before we come because the showers here are NASTY, but they now force you to take a shower in their dirty facilities before your swim lesson. If your hair isn’t soaked, they send you back to the dirty showers. These grotesque bathrooms are probably causing a lot of bacteria in the pool water. The pool is constantly getting closed down for weeks on end. Many swim lessons have been canceled. Thankfully they do refund for each cancellation. Additionally, there is barely anywhere for parents to sit since they took the bleachers out of the pool room. Parents must watch through the dirty windows. I never get a seat! I always have to stand up for the entire swim lesson and can barely see my child. They put huge pieces of equipment in front of the windows as well, further blocking the view of our children. For the money you’re charging parents, please update and CLEAN your facilities. The place feels like a prison/dungeon. Mostly all the staff I have dealt with are rude and condescending. There are a few very nice staff members here also. Please do better all around!
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August 2023 by Cherri Corry
Going to redo floors on 1st floor they have different types of classes to sign up wiping down the equipment great staff very helpful great pool and 3 life guards on duty basketball court will recommend
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July 2023 by Anna Strait
Pool chair lift for wheelchair users is always broken. They "don't know when it will be fixed."
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June 2023 by John Dicenzo
What I'm about to say, I don't believe is the case. I think when the YMCAs across the state shut their pools down. They should send out an emergency alert to all their members. So we don't go all the way down to the y and then find out at the desk.
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June 2023 by Todd T.
This facility was an outstanding place to visit and have a membership. However in recent years its declined. The leadership is not up to par, nor its workers. The pool was known to be pristine and now they have constant bacteria and algae issues. The place is dirty. I now go to the Kent County YMCA. There I have met many people, from different nationalities and backgrounds that utilized the Cranston location. Each time the Cranston location is chided and used as a punch line. Sad! Just the other day a 17 yr old boy said he rather attend the Kent county to avoid the drama that he has encountered there. He said; "I just want to play ball and enjoy a nice place." Another man, a Senior said, "I just left that location to come here because they had a pipe burst on the first day of summer." This is not winter time where you'd expect something like that to happen. I wish they would do something to bring back the good reputation that the CRANSTON Y used to have. I think the staff needs to be more cordial. Beginning with the leadership.
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May 2023 by Michael Mota
Amazing swim and instructors!
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January 2023 by Rebecca B.
I only recently entered this gym because it's close by and membership is covered by my employer but I LOVE IT so much I debate picking up a part time job here; I'd love it if I could be here everyday! The staff are all SO wonderful! When I initially signed up it was hectic chaos surrounding us, but the admin at the desk was the most patient, informative, sweetest soul. They all are! You can tell employees genuinely enjoy one another here and are passionate about their community. This gym might be older but overall has everything you need, plus it's clean and they make all necessary updates. This gym and the people here restore my faith in humanity most days; finally, a gym to get excited about walking into :)
