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July 2022 by beuty_decor
Excellent costumer services ?
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March 2022 by Ian Bathel
Excellent service !! Costumer service 10/10 she offer me good mattress and deals and they do same day delivery I bought a bedroom set
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March 2021 by Michelle S.
This store located in Manton Ave in Providence has decent furniture but an unprofessional staff. Delivery stinks, I have never had an 8 he delivery window and they not show up within that time frame. I called the store to get the number told there is no number and two time frames 11-7 or 5-10. What!!!!! What kind of business is this. Needless to say my time was 11-7 and they are no where to be found and the store is closed.
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August 2020 by Steven W Kristen M.
Don't waste your time coming here.... garbage product sold at top dollar This store front is in the heart of Providence RI, and actually promotes 'DISCOUNT FURNITURE'. I expected to find a lower quality product (prob cheaply made) - BUT at a discounted price. The price usually reflects the craftsmanship/quality. Well- I did find lower quality furniture, cheaply made (see other reviews) at ABSURD PRICES!! Example- They are asking a minimum of $199.00 per lamp! I could find the same lamp at Cardi's cheaper!! PRICES ARE OUTRAGEOUS!
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June 2020 by Shane J.
Bought a sofa from them, paid for the sofa in full. The sofa was to be delivered several days later. The day before the delivery, they call me to tell me they sold the sofa and delivered it to someone else. I waited for this sofa for several days, and they wait until the day before its supposed to be delivered to tell me they sold it. On top of that, to get the refund I have to drive back to the store--during COVID. Completely unprofessional and unethical. The real reason they are saying they sold the sofa is they are backing out of the deal. I would never do business with this company again. There are several other furniture stores in the area, I will be shopping around because I do not want to give this company my business. Edit: I left my phone number for the manager Carlos to return my call, he never did. Also, after getting my refund I went to an adjacent furniture store (part of the same complex) and got a sectional sofa delivered to my house the same day! In fact, it came approximately 3hrs after I ordered it (crazy) and the delivery fee was approximately 1/2 of what furniture depot charged for a delivery date that was several days later.
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May 2020 by Katie P.
This company was my go to for my furniture until I came across the worst experience ever with this company not only did they take my money they deleted evidence showing I paid for merchandise. The contact customer manager mukesh random was not willing to assist continued to contradict his reasoning for not reviewing what happened to the money that was giving they are going to continue say I didn't not pay for the bench because their employee made error in placing it in the receipt I purchased a couch and a dinning set and this is what I get in return not even a benefit of the doubt to review surveillance to prove the money was provided. Needles to say they lost my business everyone I know is in disbelief and disgusted with the way this was handled completely unprofessional word of advise to any one that shops here make sure if you can you pay with debit if you pay cash maybe record transaction or make sure the worker is paying attention to money provided. Also do not make my error in trusting a company thinking they'd try their hardest to get to the bottom of a situation and make right . I would rate a zero and never recommend to anyone.
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November 2019 by Daniel C.
My wife and I bought a sofa and love seat from this establishment. This has to be one of the worst purchases that we ever made. This furniture is made so poorly. The sewing at the seams has started to come apart. When we called to inquire about fixing or going about it to get it fixed. We where told that because we didn't have our receipt they had no proof that we bought it. This place is a rip off and I would never make another purchase from them. Complete garbage.
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February 2017 by Jorge Marcano
Besides being late as could ever be, the delivery was very professional, it was fast, the price for mat box & delivery was the best part. These guys are the real deal HIGHLY RECOMMEND *****
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January 2017 by Yanelis Acevedo
Good deals in mattress and very nice sale person in there recommend 100%!!