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January 2024 by Frank Morrobel
J&S Auto Repair rates as one of the best car repair shops in Cranston. I give J&S a 5 stars ⭐️ rating for their work performance, their mechanics are very well trained and the prices don’t scare you when the job is completed. Guys Keep up the great job.
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January 2024 by Kevin Handley
Always very professional. Video of areas of the car being inspected and needing work. Provides good clarity and helping decisions to be made. Work has always been quality.
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January 2024 by Pat McGrath
Super quick and very transparent. They’ll give your vehicle a safety check when dropping it off for an oil change and keep you informed on manufacturer recommendations. Highly recommend!
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January 2024 by Jan Perentin
Love this place, making appointments online and they respond is huge for me. I’ve been to places you make an appointment online and it’s like they don’t know you’ve contacted them. Super convenient making online appointments. Also they’ll show you a video of things your car needs coming up. Actually get under the car make a video of your car and what you may need soon. No pressure to do them that day just a heads up. You’re going to need this soon. Really go the extra mile!
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January 2024 by Edward Paull
These guys are fantastic! I took my Elantra in for some service on an extended warranty. They went above and beyond going through the whole vehicle to find everything that needed fixing. These guys are super professional, knowledgeable, and friendly. Highly recommend.
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January 2024 by qrazy07
I had to get an inspection done, tint was too dark, brake light was on, so it didn’t pass. Peter allowed me to fix the issues and bring it back without charging me. Then the day I came to pay, my debit card was acting funky, again Peter allowed me to take my vehicle and come back to pay for it. This was my first time here, and the amount of trust and leeway with the customers is unmatched. They definitely won me over.
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January 2024 by Will Sardelli
Had 3 different vehicles serviced here so far. Each time Peter and his staff were wuick, courteous, helpful and provided me with reasonable prices for services that were recommended. I would definitely go back for future service.
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January 2024 by Karissa Gaughan
Very nice people and took great care of my vehicle. Fast and efficient, and with a smile on their face! Will definitely be calling them again for any issues I have in the future.
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November 2023 by Nic Slick
Absolutely phenomenal and knowledgeable staff. Everyone seemed to be in a great mood and definitely treat customers with respect. These guys know what their doing when is comes to repairs as well. Excellent crew. Best repair shop in Cranston, hands down.
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November 2023 by paula porter lorenzo
Great place to bring your car. Very welcoming and friendly staff. Technician goes through everything with you, provides you with detailed snapshot and prioritizes what needs to be done. Fantastic customer service.
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November 2023 by Charles Hoyt
I've had nothing but success with the services that these guys provide.I've had aftermarket installation issues with my jeep. Electrical equipment installed and botched by the ORIGINAL installation services. J&S straightened all the bugs out. Installed the much need upgrades in order to handle the extra Electrical draw on the jeep. If you need repairs and or upgrades on aftermarket purchases ,these guys are top notch. Trusted and dependable. ???
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November 2023 by Alexandra Gustafson
I just moved to Cranston and needed to get my car registered. I searched on google and am so grateful I ended up at J and S auto. To my surprise I needed (and it was time for) new breaks and rotors. J and S auto was so kind and patient as I figured out the best situation for me to get the parts and get the work done. They even lent me a car while they did the work! I just found my new mechanic and will continue to go there for years to come
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October 2023 by Steeve Moise
J&S Auto Repair does great work! They are efficient and excellent in delivering timely updates on car services. They even sent a detailed video explaining all the work that needed to be done and why. I really appreciated their explanations and overall customer service. Best auto-repair shop that I have been to in a while. I would highly recommend!
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October 2023 by Neil Gagne
I can’t say enough positive things about J &S Auto Repair. I’ve had interactions with all three of their locations, and each has been outstanding. Joe and all his employees treat their customers with respect and take the time to answer any and all questions you might have.My most recent experience was with at the Cranston location on Pontiac avenue. Service adviser, Peter, helped me every step of the way in trying to get my vehicle repaired through an extended warranty company I had purchased coverage through. I trusted J & S through the entire process and even after the warranty company tried to deny my claim on a bogus issue, Peter lobbied on my behalf to the warranty adjuster while I was on speaker phone on the other line. My claim would ultimately be reopened after I penned negative reviews about my experience. Peter and the team immediately processed the claim on their end and repaired my vehicle as soon as the part from the warranty company arrived.In an industry where it feels like almost everyone is just trying to make a buck off you, J & S proves that the old School neighborhood mechanic who cares about their community, and the people in it, still exists. If you want a great experience, fair pricing and to be treated like family…you found the right mechanic in J & S.
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September 2023 by Catherine Calcagni
Great Experience! Staff is very professional, communication through text message makes it easy. 3rd time bringing my car ( also have brought my daughters car) to Cranston garage won’t hesitate to use them again!Services: General repairs & maintenance
