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“The customer service was exceptional and much appreciated. Product need and availability was exactly what was needed and more. Keep up the great work and thank you.”
“Absolutely incredible and quick service during my visit. Everything went very smoothly. Luke Bowater helped me with my packages and did an excellent job. I highly recommend asking for him to help you next time you need a return or delivery done right.”
“I found exactly what I was looking for right up front. The cashier was friendly, making the experience even better. I also used the mobile app, which is super easy and convenient. Overall, a great shopping experience!”
“my dad and i went in here to look at computers. we were looking for a laptop. we bought a nice one. its a backup for my laptop. first computer i ever had was a del. it was a touch screen, it only lasted a year. my dad ordered it. when we needed help fixing it, my dad calls a lady in india, and she tells my dad he has to ship it to india. i just got a new computer. staples is the place to go if you need a computer.”
“I went to the print department to get a couple pictures printed out. It took a little while to do but that is OK. It was great to see the staff working so hard and good together and enjoying themselves and laughing all while accomplishing everything they were supposed to do. Great customer service, Great teamwork with each other and having fun while they work. Something you don’t see very often anymore.”
“I'm new to Rhode Island and was passing through this area. I needed to drop off a package and get a receipt. The staff member was very nice and efficient, making the process quick and easy. The building is beautiful too. Plenty of on-street parking. Overall, a great experience!”
“HARDIK PATEL took a great picture... I knew exactly where it was from his picture! Thanks to HARDIK PATEL, FOR A GREAT PHOTO!!!AND SERVICE WAS QUICK AND EASY AT THIS LOCATION TOO!!!! ???”
“An older man delivered my package today. It was nice to see that he actually placed the package down on the stairs rather than throwing it like many of the younger drivers seem to do.”
8:00 AM - 5:00 PM
Old Atwood Ave, Johnston
Shipping Centers
“One of my packages was delivered to the wrong parcel box(our complex has a cluster box for packages. I let the post office know online and later Got a call at work stating the package was found and put in my box. When I opened the P.O. Box there was my package with a little note stating what box it was in and that they were sorry. I really appreciate the leg work -- I bought a lot of sweaters on sale for fall and would have been bummed if this package was lost.”
“BEST post office location and staff I have ever experienced. WONDERFUL employees, who go out of their way, each and every day, to serve thousands of people. I have over 20 years of interactions with this location and NEVER once have I been dissatisfied!”
“Same experience with a supervisor there!!! His name is Ryan and he literally got in his personal car to drive over to open the package box in our complex because the wrong key was left. WOW! Thank you Ryan!!! This is definitely above and beyond.”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“There was only a couple people ahead of me, and she apologized for the wait(it was only a couple minutes). They are quick and are super friendly. I live in Coventry, and I prefer this post office over the Coventry one.”
“I'd like say "Thank you" to Jackie who's from retail service from USPS, Midway Post office, Cranston.
She is very kind hearted and provided the best service to me. -:)”
“Worked with Brian to find and deliver a registered mail package within a day that got mistakenly marked as delivered after an attempt to coordinate a redelivery. He was responsive, patient, kind, and followed through. An absolute gem. Thanks again, Brian!”
“I have a question I'm not even sure if you can answer it I had ordered some items to which they said it was delivered but I never got it or signed for it the driver told them he left it at the post office what can I do to see if it's thee I don't have a tracking number I just have a message saying if I didn't get my packages to check with the post office.”
“I just moved back to the area and had to put a hold on mail so I probably come here more often than the average person right now. It's the holiday season and every time I've gone in, the lady with short dark hair has helped me. She can have a line of 20 people and still have a smile on her face, help a couple people at once, and still deliver excellent customer service to each and every person. I appreciate all of her efforts and will add her name to this review next time I go in there :)”
“Received a home delivery from UPS the driver was excellent I am grateful as an older person for putting the package on the stairs so I could see thank you for the great service from UPS once again”
“Out of all the negative reviews, I think the opposite. This postal service is the absolute best. Terris helped me with the process of my passport and making sure I get it on time and he was very understanding professional and explained everything well. His customer service is phenomenal! I will definitely recommend anyone that needs to get their passport or renew it to come to this office as they are well-trained and can help you through everything. Thank you, Terris!”
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“Ever since we moved to RI in 2020, the Postmaster, Jeremy, has been wonderfully helpful with issues stemming from our change of address, to his confirmation of, and suggestions for, package pickup in today's really awful weather. I really appreciate his kindness, care and knowledge, and I feel that he deserves recognition for his outstanding work at our Coventry Post Office.”