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“I'm new to Rhode Island and was passing through this area. I needed to drop off a package and get a receipt. The staff member was very nice and efficient, making the process quick and easy. The building is beautiful too. Plenty of on-street parking. Overall, a great experience!”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“BEST post office location and staff I have ever experienced. WONDERFUL employees, who go out of their way, each and every day, to serve thousands of people. I have over 20 years of interactions with this location and NEVER once have I been dissatisfied!”
“Same experience with a supervisor there!!! His name is Ryan and he literally got in his personal car to drive over to open the package box in our complex because the wrong key was left. WOW! Thank you Ryan!!! This is definitely above and beyond.”
“I'd like say "Thank you" to Jackie who's from retail service from USPS, Midway Post office, Cranston.
She is very kind hearted and provided the best service to me. -:)”
“There was only a couple people ahead of me, and she apologized for the wait(it was only a couple minutes). They are quick and are super friendly. I live in Coventry, and I prefer this post office over the Coventry one.”
“I have a question I'm not even sure if you can answer it I had ordered some items to which they said it was delivered but I never got it or signed for it the driver told them he left it at the post office what can I do to see if it's thee I don't have a tracking number I just have a message saying if I didn't get my packages to check with the post office.”
“Worked with Brian to find and deliver a registered mail package within a day that got mistakenly marked as delivered after an attempt to coordinate a redelivery. He was responsive, patient, kind, and followed through. An absolute gem. Thanks again, Brian!”
“I just moved back to the area and had to put a hold on mail so I probably come here more often than the average person right now. It's the holiday season and every time I've gone in, the lady with short dark hair has helped me. She can have a line of 20 people and still have a smile on her face, help a couple people at once, and still deliver excellent customer service to each and every person. I appreciate all of her efforts and will add her name to this review next time I go in there :)”
9AM - 4PM
325 Strawberry Field Rd, Warwick
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“Out of all the negative reviews, I think the opposite. This postal service is the absolute best. Terris helped me with the process of my passport and making sure I get it on time and he was very understanding professional and explained everything well. His customer service is phenomenal! I will definitely recommend anyone that needs to get their passport or renew it to come to this office as they are well-trained and can help you through everything. Thank you, Terris!”
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“Ever since we moved to RI in 2020, the Postmaster, Jeremy, has been wonderfully helpful with issues stemming from our change of address, to his confirmation of, and suggestions for, package pickup in today's really awful weather. I really appreciate his kindness, care and knowledge, and I feel that he deserves recognition for his outstanding work at our Coventry Post Office.”