Pool & Patio Center is consistently praised for its outstanding, outrageous, and unexpected customer service. Customers report being highly satisfied, loyal, and recommend the company to everyone. The entire team is described as friendly, knowledgeable, patient, generous, and professional, providing super responsive support for questions and concerns. They are a great team that customers can rely on, with many stating the business has never had a problem they could not fix. Their service is top notch and fast acting, with technicians arriving promptly and always being professional, on time, and respectful of property. Staff are helpful in diagnosing problems, extremely professional, very knowledgeable, and thorough in their explanations. They offer cost-effective resolutions without pressure and are tremendously helpful in facilitating warranty coverage. The company provides a full range of services including leak detection, pool openings and closings, water testing, and installations for hot tubs, above-ground pools, and custom in-ground pools. While most experiences are overwhelmingly positive, there can be occasional minor disappointments with installation parts. Overall, customers find the team consistently great in what they do, making Pool & Patio Center the best choice for pool and hot tub needs.
To all the folks at Pool & Patio, we have a newer hot tub that quit due to a winter storm power surge. So happy to learn that even though you stopped carrying this brand, your policy is to continue to service what you sold to us. Always appreciate your prompt, friendly, reliable customer service! C & K Wakefield
July 2025
Excellent service by Jeremy (Service Tech) on diagnosing and replacing a pump on our 10-yr old Bull Frog hot tub. Coral scheduled the appointment quickly and everything worked out great. Back up and running quicker than we expected....
June 2025
Pool & Patio Center, Inc is awesome to deal with! Great communication, great shipping time & great prices! I will order from them from now on for all of our pool needs!
