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“We have done our personal and business banking with WCCU for over 20 years. The team at the Post Road location, under Caitlin's leadership, has always been accommodating to our unique business needs providing a personalized experience we wouldn't receive at bigger banks. We are very pleased with WCCU and highly recommend them.”
“I had an issue with my account and was having issues getting it resolved over the phone. I went to see Lindsey Reinhart at the Wyoming, RI location and she took the time out of her busy schedule to stop what she was doing and help me until the issue was resolved! Lindsey is also extremely friendly and personable. She is an excellent manager. By far this is the best location! I thank her for all her help!”
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“The customer service at this bank is first class. I've done business here for 35 years with no complaints. During that time I've used a WST home equity loan to float some projects. I'm impressed by the fact that the banking crisis of 2008 had little effect on WST operations, certainly an indication of sound practice and good management. Bank officers occasionally spend time at a window, and tellers are well qualified to start more involved banking processes before proceeding to an office, so I have rarely had to wait to get my business started, and done.”