“There’s a reason this pawn shop has the rating it does. 5 star isn’t enough of a rating, if I could I would be giving 6. I walked in and was greeted immediately by their staff. I was then directed to the one, the only, the amazing, Jessica. Let me tell you about this amazing, considerate and kind person. Jessica is the type of person that when you meet her she just radiates kindness. She was quick to help me, she told me the entire process as she did it. She was considerate to me and was just the most amazing person. Honestly, it wasn’t just Jessica obviously I wasn’t able to talk to everyone. However, everyone was doing their best with customers and trying to service them with smiles on their faces. I even got an ice cream! Please remember to be kind to these kind and wonderful people. Once again, thank you to Jessica and her kindness and willing to help, and thank you to the entire staff for their amazing customer service!”
“I have been going to empire loan for more then a decade , customer service is always good , friendly people all the time ! Any time I need some extra cash i stop by the providence location , I never leave unsatisfied ….”
“First time ever coming to a pawnshop. I was afraid to feel out of place. Saw all the amazing review so decided to check it out! Had an amazing experience selling an LV bag. Great customer service. Fair offer for my bag. Will definitely do business with them again. They also have a great selection of stuff for sale. Go check them out if you haven’t yet!”
“Was very happy with the gentleman that served me here!! He was very friendly, upbeat, and personable. They offered to buy my electric weed whacker for double what another place offered me.. I would definitely go back there to do business again!!”
“As with everyone, money is tight. So i had an extra gold chain that i rarely wore and figured i'd convert it to cash. he gentleman that was there was very nice and although he didn't meet the quote he gave me over the phone, he explains why. So i do feel i got a bit of an education in the process. I'll be going back to him, because he really did have the highest price!!”
“David is a wealth of knowledge. I purchased a set of 15 Morgan dollars from eBay, (buyer's beware) and needed a second opinion from a professional on what I received. He went above and beyond to examine the coins. I've purchased here before, but this will be my primary stop from here on. Thanks again!”
“They are very nice to you and they try to give u what you want and need and that’s what I love about them all they make sure you get what you need and they always welcome you I’m always happy with how they treat me”
“They are the best pawn shop in RI hands down. The most honest and friendly people that I have ever dealt with. Dave is the best of the best. Thanks for all your help!”
10AM - 5PM
522 Smith St, Providence“I was in a really bad spot for a family emergency and justin didn’t take advantage of the situation and offered me fair market value for my gold and silver. Very honest guy will return for future business”
“Like to take a minute and say George, Brad Florene are the best pawn dealers in Rhode Island. Make sure you come down and check them out because you’ll get the best deals in the land.”
“I've gotten multiple pieces from here. The girls are very helpful if you know what you're talking about. They will even help you search for pieces if they don't have it in store. There are a lot of bad reviews about this place but they do good business if you don't come in on some b********”
“Best pawn shop I have ever done business with! Best customer service I have experienced all
Around EVER! Love this place the lady up front is always so amazing and awosme!”