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8:30AM - 12PM
41 E Main St, Webster
Banks
“I recently met Karen at the bank and found her to be nice, professional and knowledgeable....she spent a lot of time with me and I feel like she is a person who follows through....love her personality”
“Vjolla helped me out today with my restricted card. She immediately identified the issues and lead me through the steps to get a new card. She worked fast and was very easy to work with and had a great personality. Way to go Vjolla!”
“My account was hacked and Jen, manager @ Douglas branch was very helpful and reassuring during this stressful time.Many thanks for your expertise and for all the staff @ the Douglas office. The BEST!!”
“About a year ago, we worked hard with Rosa Nguyen (who came highly recommended) on a house that was under construction. Rosa went above and beyond to keep us updated with the changes in rates and helped us navigate the complicated world of mortgages as first time home buyers. She was at our nerve racking closing and was advising us till the second we signed the dotted line. Her experience in the field as a previous realtor helped us a lot and she wasn't afraid to give us the best advice. We highly recommend going with a local bank like Webster five and if your lucky, will get to work with a pro like Rosa”
“Great place to get money from an ATM at 2 in the morning. Can't help but hope I don't get mugged, though, because their ATM is right near the corner of the building, and some nights the entire alleyway isn't lit, so it just gives off dangerous vibes. Good food tho.”
8:30AM - 4PM
4 Gore Rd, Webster
Banks
“I have banked here for 16 plus years and would never leave! Therese in the Gore road office is awesome! I moved to another state and even sometimes when it’s hard not having direct access to my personal bank I’d still wait for cards or notices in the mail over having to bank else where”
“I've always had good service at this location! Roza and Savanna were very helpful and always followed up with answers to all my questions. My only complaint is the location is not very handicap accessible. Handicap parking is in the parking lot on the second level but there is no elevator to get you to ground level where banking takes place.”
9AM - 4PM
21 Money Hill Rd, Chepachet
Banks
“Sunday night I went to the drive up atm to deposit a large amount of cash. Of course I shoved too many bills in. It kept my money. And did not verify the deposit. I panicked. The banks are closed on sundays. I went in early Monday morning. Freaking out a bit. I learned the drive up atm is handled by an outside company. More panic set in. I needed to deposit that money immediately. They don’t come out until Tuesday for that atm. But. Within an hour. The company had come out. I got a call from citizens. They deposited my money. And I didn’t have to leave my house again. Couldn’t be happier.”
“Even in this age of the coronavirus, Charter Oak gives exceptional customer service through their Drive-thru. They are providing all the same services as they do in branch (opening a new account with your Debit card given on the spot, Debit card replacement at the time of visit, etc). All the tellers are friendly, efficient, knowledgeable, and patient. Although I miss the face-to-face contact, I have never left feeling like I've missed that "personal touch".”
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“Best bank out there. The customer service is incredible. I was having issues with other banks, a friend recommended Webster first. Very happy. Very easy to deal with and always willing to listen”