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“I live in Illinois and shipped a package to my cousin at the wrong address and it was delivered. I realized my error 4 days later and called the post office to see what could be done. Kim was amazing! She was able to have the courier retrieve my package from the wrong house and then was able to send it to the correct address for me. She called me 4 or 5 times with updates. Thank you so much for the awesome customer service!”
“Antonio is the man at this location. Super customer support rep. His attitude and priority to be helpful is the right person UPS should want representing them to the public. Five stars for this guy.”
“Customer Service is tops! I use this store regularly and I am always very pleased after my visit. Another note is that this store has the same employees…which tells me it is a nice place to work. That filters down to their care of their customers!”
“This morning I was blessed by a kind gentleman who carried my box into the store and up on the counter for me . I guess he noticed my struggling! Then when I was waited on by Michael I was so impressed with his happy disposition and service ! It was just nice seeing someone happy and clearly enjoying what he does ? We need more Michael’s in this world!!”
“I have had my box at this UPS location for over 6 years and I have found John, Frank, Brian and the team to be the most helpful, effective and customer service oriented shipping place I've ever been to! They are a joy to business with.”
“The staff for Prints were amazing - helpful, patient, and efficient. I spoke on the phone with staff and they assisted me with emailing them the prints, making for a seamless transaction. The prints came out promptly with great quality. Definitely recommend.”
“The clerk whose name was Cordell should be recognized for service that went above and beyond what anyone would expect from a service clerk. Although I didn't have all that we necessary information to complete my transaction, he wrote the instructions down and guided me through the process to assist me in gathering the items I would need to complete the transaction. I was so nervous. Yet, he made me feel comfortable and I left the store confident that I could get what I needed. Thank you Cordell. You're assistance turned a chaotic transaction into an easy fix.”
“We had to get a shipment out today and were told by the UPS Store in Central Square that their driver had already picked up/left to try this location. We got here at 6:50ish and the door was locked. We went around to the front where the loading dock was and handed the prepaid packages to a driver, who took them. I take one star off for having hours listed incorrectly on the door, but still a very good review for taking our packages. This made our day!”
“They are always pleasant and helpful. This one time I brought in a package and I unknowingly wrote down the zip code wrong, right city, wrong zip. He picked it up right away the last 2 numbers were switched. Right away he showed me the error, looked it up and corrected the error and it would be delivered the next day. Yes they are very helpful and kind.”
“Great experience every time I go there. Tara is professional and always a delight to deal with. They are very helpful and always remember you as soon as you walk in. Great service you won't be disappointed.”
10:30AM - 12PM
1460 S Main St, Fall River
Shipping Centers
“My favorite post office! I drive out of my way to make it to this one. The ladies are both extremely nice and helpful, especially when you become a regular like me!”
“I went to return something, mail something out & to buy some stamps. I entered the post office only to find the area where the registers are blocked off by a metal gate. A lady walked out of a side door and informed us that the clerk had called out and another one would be there in 10 min or more. I chose to wait and I’m glad I did! A clerk walked in and quickly opened a register. Komla was his name (I asked because in his haste to help us he hadn’t pinned his name tag on yet). He was jolly and prompt and efficient yet patient enough to inform me of different options for what I was mailing. Komla’s customer service is above and beyond!”
8:30AM - 12:30PM
200 Middle Hwy, Barrington
Shipping Centers
“Today, I went to apply for a US passport. The staff here are so nice and patient, which made me feel warm! I love them, this is the best post office in Rhode Island!”
“I visited this Post Office on the 19th of December, it was a total mad house but the staff were professional, helpful, and got us all in and out pretty quickly. Great Job guys.”
“I've always had great experiences at this location, and I ship packages 3-4 times per week. Steve goes above and beyond and is always friendly. Ron also always has a smile. No complaints here....”
“I've used their services for many years. I have shipped well over 50 shipments, couches, boxes, tables, chairs, you name it. I have never had one thing broken or lost. on one or 2 occasions, I have had a wet box due to very bad weather here in the DR, not their fault, maybe 'blame' the guy upstairs. Great service, good prices!! Keep it up Tim and Kenny.”
10:30AM - 12PM
1662 Pleasant St, Fall River
Shipping Centers
“I needed to send a letter by certified mail. I went there and had to fill out the address and write a check. There was no pen so make sure you bring your own. The 2 writing tops are very small. There was a man behind the counter. He was pleasant and helpful in explaining how it all worked. Okay, the place is small and looks old but this is a micro office.”
“It's a great little neighborhood post office. The staff is courteous and professional, but occasionally, the wait is a bit long. But, no longer than most Post Offices. Parking is limited to the street, but normally it's a quick in and out.”
“This location was very convenient to do a quick shipment. Clean and nice. They were very helpful. Had to get a gift shipped to the destination by Christmas. It just made it. I would recommend it.”
“The woman behind the counter today ( new years eve day 11am) is always so nice. I am at the post office a lot, and this location is always the most helpful & are nice people in general. & she is always so good to my 2 y.o. today he got JUNIOR POST MASTER stickers which was so nice of her. Thank you for the good service.”
“The Redelivery Ticket returned an error message with the online redelivery service.
But the pleasant and helpful Portsmouth agent turned the anxious moment into a fond memory.
A letter had been returned due to an incorrect address. The agent offered to address the letter correctly and resend it. She even looked up the address in hopes of resolving the error.
A quick call to the professional who had preprinted the address label on the letter revealed the mistake.
A return call to the PO was answered by the same pleasant agent.
Issue was resolved!
Her good nature and knowledge were a lovely Monday morning blessing.”
“You cannot just give a return parcel/package to the mail carrier for returns anymore. You have to go online to USPS and reserve a day for pickup. Pretty easy to do and usually its next day pickup. They also email you to tell you that your package was picked up. There's several pickup options like requesting the mail carrier knock on your door.”
“Tony Sousa went above and beyond the call of duty delivering my crate engine. Very helpful, courteous, and accommodating, by calling me ahead of time to make sure I was home to accept the delivery. First time customer, and treated well. Thank You!”
“Has always been what I expected and I always recieve my packages on time. Didn't get a 5 because sometimes people who work there are unsure of themselves and others dont seem to go the extra mile but they still usually have an open mind and don't call you a liar for believing certain packaging or supplying or arrival details a certain way.”
“I have always sent my boxes and shipments of items to Santo Domingo with them for 2 years and I have never had any problems... they arrive on time and in good condition, nothing has ever been missing from my shipments.”
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“Great service from friendly, helpful staff. Good work at good prices with delivery as promised. As a long-time customer, I recommend Carmen and her staff to anyone looking for a good local printer.”