“I like the thoroughness, and the attention to detail displayed by the finance team at the Providence branch. They were so helpful in making sure I understood all the important terms. I am giving them an excellent rating. Many thanks to the manager Joann as well as Christian.”
“had an issue with my account. melissa walked me through how to fix it and followed up very quickly. much thanks to melissa! she was prompt, extremely helpful, and professional.”
“Bank Manager is super cool free water and coffee if you're a member he even showed me around and seemed genuinely interested in what I had to say. Cool guy.”
“Though my positive experience at Pawtucket Credit Union didn’t actually involve banking, the staff here helped me through a difficult and trying morning! I was involved in a small car accident on Metacom and pulled into the parking lot. The bank staff welcomed me inside where it was warm and gave me a place to sit while on the phone with my insurance company. They offered snacks and drinks, and above all else, they gave me kindness when I really needed it. I’m not even a customer and the “customer service” I received was amazing. I will forever be grateful to Pawtucket Credit Union!”
“Glad this location still has tellers that can help you make a simple transition, in one step! They're always kind and patient. I wish all the other locations had helpful faces, able to help instead of going to the ATM. Give Americans their jobs back!!”