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October 2024 by Ricardo Di Blasio
Came to this store for 3 things. Didn’t have any of them in stock.
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October 2024 by Simon Rancourt
Thanks to the young man who helped me in the plumbing department. I found exactly what I was looking for.
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October 2024 by rushui cheng
I finish working run here at 17:55, they closed already. I have to wait until tomorrow stay with my broken wondow!
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September 2024 by Sandrine Lapointe
Me and my boyfriend searched a lot for a place that agreed to cut a 3 cm thick laminated wood board. This Rona is the only one to offer this service, even if the board did not come from the store. They charge $4.50 per cut.
The carpentry, hardware and cashier employees were all very courteous. We recommend this store!
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August 2024 by Olivier Simard
I was advised by Raymond who has worked in the wood department for 30 years. This man is a true legend, patient, knows his stuff. He made sure he understood my needs and took the time to explain everything to me. Having quality advice like that in a local hardware store is worth gold to me. The service I received from Linda at the checkout was also very cordial and attentive.
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August 2024 by Cory Shallow
wish this were a corporate and not a franchise rona.
the price gouging is ludicrous, they don't honour the company price match policy, they barely follow provincial laws on price accuracy and refund rights, and it is a cluttered nightmare.
the basement also reeks of mold so RIP to all of you buying air conditioners here
they are also always hiring staff, revolving door with rot coming from the top
edit: one bonus star for gendering the other reviewer correctly
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August 2024 by Charles
Thanks to the dear gentleman from the basement who offers me the best service and advice every time. This Rona deserves 5 stars just with him
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June 2024 by Jean-Pierre Begin
Attentive and understanding staff, and exceptional customer service. I will go back!
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June 2024 by Andrea Eble
I would like to highlight the excellent service received from two employees who work in the basement:
They ask good questions in order to fully understand the need and offer the best solution
They explain to you how to repair or solve a problem in a clear and clear way - not always easy online or over the phone
They do not sell a product just to sell, but to avoid financial and material waste
In short, their service is second to none: courteous, polite, respectful and transparent.
It's a breath of fresh, human air in a world and even in the field of retail that is becoming more and more transhuman, artificial and soulless.
THANK YOU!
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June 2024 by Diane Izzi-Gosselin
Madam Owner gives an execrable and repulsive welcome. Fortunately, the employees in the woods are helpful and friendly despite everything. I've done a lot of remodeling over the years and spent a lot on this Rona, but now I'm going to go somewhere else. I advise you to buy elsewhere if you can.
Diane
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February 2024 by Maxime
I can't imagine any other place (and I include heaven, amen) where two employees collaborate to help me figure out which model of screw I should buy for my DIY project.
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January 2024 by EuroHEV *
I went there today to get a table lamp. And the employee who answered me was beyond friendly and helpful.He even recommended what kind of bulb to use. Really happy with the good service.Big change to a competitor that I'm just going to say is a "Tired Canadian" where customer service is practically absent. ?Then the lamp looks really awesome on my dresser. ?EDIT: Always great service I receive here. ?
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January 2024 by Sébastien Lehmstedt
Impeccable customer service
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January 2024 by Scott Craig
I called to ask about their key copy service, and someone hung up on me before I was able to verify the store hours so I found that to be kind of rude
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December 2023 by Paul Glickman
Sold extremely low quality goods (unusable) and completely refused a refund. Very nice people, but unacceptable policies.
