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December 2024 by Amy Weessies
Christian helped us today choosing glasses for my son, he was very friendly and knowledgeable , thanks again!
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December 2024 by Isabelle Laing
I met Christian to choose my glasses. I am very satisfied with the process.
THANKS!
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November 2024 by Josee Gingras
First and last time, 8 minutes for an eye exam, I've never seen that!!!! the optometrist spoke so quickly and when I read the letters, she cut me off and said ok let's move on to the others....
I was a number it was GO GO GO let's move on to the next one!!!!
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October 2024 by Melissa Paradis (May Bee)
Prices are reasonable, but there is a lack of choice of frames. In addition, the waiting time is sometimes long. Otherwise good service.
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June 2024 by Mia Mia
5 stars only for the optician Michel!!! I bought two pairs of glasses at the same time, one was perfect, the other gave me a headache, I went twice to modify it, it didn't work... In short, finally thanks to Michel, I two pairs of glasses satisfied.
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April 2024 by Marjolein Assouad
Very disappointed, they don't answer the phone. I called 4 times and after a few minutes the line went dead. I had to travel for a question and the customer service was really poor. For a pair of glasses that cost a little less than $600 ?.My glasses are scratched, bought last year and they don't polish the lenses and to change them it will cost $400.
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April 2024 by lidia simard
Buy a pair of glasses with only a one year warranty that breaks every year. The quality is not there and neither is the service.
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March 2024 by C'est Lajoie
I went to the Opti-Club for a metal particle in one eye. Fast and efficient service. Excellent customer service, caring and professional people.
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March 2024 by Maryse Payette
So many good comments! The staff and service are impeccable, the glasses are perfectly adjusted to my eyesight.The prices aremore than affordable and the quality of after-sales service is really great. If you have the patience to wait for your turn at the counter, you would not be disappointed! Many follow-up services are without appointment so there is a bit of waiting on site....But you get your service within half an hour and delivery times are less than a week (3 days in my case for two frames). Well done to the team!
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February 2024 by C. Letto
Yes, it's true that they are hard to get to, but if you take a test here, when you get your glasses, they will be perfectly adjusted for your eyesight! This is not always the case in other eyewear. Their review is really complete and in addition the prices of the glasses are very affordable. THANKS
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November 2023 by Denis Mallette
Appointment at 1:00 p.m., 2:30 p.m. still haven't seen the optometrist. Reimburse me and beubye...... We book top customers no big deal we just have to keep them waiting...
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May 2023 by Lotus Do
the service is very slow. It's hard to contact them. Employees are irresponsible
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May 2023 by lien dophuong
(Translated by Google) the service is very slow. It's hard to contact them. Employees are irresponsible(Original)le service est très lente. C'est dur à contacter avec eux. Les employées sont irresponsables
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May 2023 by Martin Tremblay
(Translated by Google) Super long wait time! Last time at this place! I'd rather pay $15 more than have to wait 40 mimutes to buy two boxes of contact lenses.An operation that should take 4 minutes!Disappointment!(Original)Temps d'attente hyper long! Dernière fois a cette endroit! J'aime mieux payer 15$ de plus que devoir attendre 40 mimutes pour acheter deux boites de verre de contact.Un opération qui devrait prendre 4 minutes!Déception!
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March 2023 by Vanessa Montero
Vous voulez rejoindre l'Opti Club par téléphone pour simplement prendre un rendez-vous pour votre prescription? OUBLIEZ ÇA, personne se dérange à répondre, ils utilisent l'excuse la plus facile; qu'ils sont 'débordés'!! Vous voulez prendre un rendez-vous en ligne? Ce service n'existe pas non plus! OUF!!
