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August 2023 by Petit Mbengue
I called for information on a part today but the guy who picked up barely answered my questions and even hung up on meIt was not at all correct and respectful
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April 2023 by Richard Poliquin
(Translated by Google) Very courteous. Good services. & Good price..(Original)Très courtois. Bon services. & Bon prix..
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March 2023 by Raphaël
(Translated by Google) Good ?(Original)Bien ?
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February 2023 by Ginette Jacques
(Translated by Google) This very good for me(Original)Ce très bien pour moi
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April 2022 by Gino Polese
Very knowledgeable staff, great prices and all around perfect experience !!! Will definitely buy again from them, and I recommend this place very highly.
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April 2022 by jaicy Berube
(Translated by Google) Great service. I was recommended good advice on my mags I came to buy elsewhere. I recommend(Original)Excellent service. On m'a recommander de bon conseils sur mes mags je venais acheter ailleurs. Je recommande
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April 2022 by Vincent Canada
(Translated by Google) Lamentable! The seller receives me with my hand in his pocket and doesn't seem to know his job, worse he doesn't want to sell. I went elsewhere and found some nice magazines. It's over, I don't give my money to lazy people anymore!(Original)Lamentable! Le vendeur me recois la main dans la poche et n a pas l air de connaitre son job,pire il n a pas envie de vendre. Je suis aller ailleurs et j ai trouver de belle mag. C est fini je donne plus mon argent aux feneants!
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March 2022 by Cédrick Willard
Real bad service
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March 2022 by DUFF official
(Translated by Google) Worst customer service ever! I do not recommend to anyone! Far too expensive !!!! Definitely don't go there! I met a certain Yoan who had a big borderline arrogant and aggressive behavioral disorder… I even saw her talk to an employee like nothing… frankly disgusting!! I definitely boycott...(Original)Pire service client à vie ! Je ne recommande a personne ! Beaucoup trop chère !!!! N’y aller surtout pas ! J’ai rencontrer un certain Yoan qui avais un gros trouble de comportement limite arrongant et aggressif … je l’ai meme vue parler a un employer comme un moin que rien … franchement degeulasse !! Je boycott definitivement …
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March 2022 by Eric Lafleche
(Translated by Google) How to get rid of a consumer? They display tires and mags all over the store but when you show up at the counter the parts guy is not able to sell you any and asks you to come back and see him next Saturday... wow good job(Original)Comment se débarrasser d'un consommateur? Ils affiches des pneus et des mags partout dans le magasin mais quand vous vous présentez au comptoir, le gars de pièce n'est pas capable de vous en vendre et vous demande de revenir le voir samedi prochain... wow good job
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March 2022 by Renaud
(Translated by Google) Disrespectful of its employees and customers in addition to being a con artist; those who mention a great experience have clearly been cheated. Better to go to the scrapyard, you will probably find the pieces he sold you there in addition to a piece of his soul :)(Original)Irrespectueux de ses employés et de la clientèle en plus d'être un fin arnaqueur; ceux qui mentionne une belle expérience se sont clairement fait floué. Mieux vaut aller à la cours à scrap, vous y retrouverez probablement les pièces qu'il vous a vendu en plus d'une parcelle son âme :)
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March 2022 by Kim Kareen Murphy
(Translated by Google) appalling service. last week we received 2 deliveries of bad parts in the same morningAnother order was placed and Napa forgot to send the order so instead of receiving it in PM as we had mentioned to the customer, we received the part two days later... so the customer was also not happy . It bogs down a lift unnecessarily and what's more it's tire season.Same thing today. They forgot to send our order... so the delivery will not take place this afternoon as planned, but rather TOMORROW.I want to understandI want to be understandingI am empatheticBut there are limits to incompetence, right?Thanks(Original)service déplorable. la semaine passée nous avons recu 2 livraisons de mauvaises pièce dans le même avant-midiUne autre commande a été passée et Napa a oblié d'envoyer la commande donc au lieu de la recevoir en PM tel que nous avions mentionné au client, nous avons recu la pièce le surlendemain... donc le client aussi n'était pas content. Ca embourbe un lift inutilement et de plus c'est la saison des pneus.Même chose aujourd'hui. Ils ont oublié d'envoyer notre commande... donc la livraison ne se fera pas cet après-midi tel prévu, mais plutôt DEMAIN.Je veux bien comprendreJe veux bien être compréhensiveJe suis empathiqueMais il y a des limites a l'imcompétence, NON?Merci
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March 2022 by Jo Jr
(Translated by Google) Truly one of the worst customer services in Quebec; in addition to having very expensive prices, you laugh in your face when you ask a simple question and it has more than once. It was the last time I would go shopping there.Maybe it's time to change your staff ...(Original)Vraiment un des pires services au client du Québec ; en plus d’avoir des prix très cher , ont te ris à la figure quand tu pose une simple question et cela a plus qu’une fois. C’était la dernière fois que j’allais magasiner là.Il est peut-être temps de changer votre personnel ...
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March 2022 by Franck (Pako_k17)
(Translated by Google) Very poor service, does not accommodate customers. You just lost 2 customers(Original)Très mauvais service, n'accommode aucunement les client. Vous venez de perdre 2 clients
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March 2021 by Stephan J
(Translated by Google) They sell you a defective part and when you call them to tell them, they answer you with attitude. When you ask them for advice! They answer you (I sell parts, I'm not a mechanic) ???? in all, very bad experience with staff who seem to be above their business.(Original)Ils te vendent une pièce défectueuse et lorsque que tu les appels pour leur dire, ils te répondent avec de l'attitude. Lorsque que tu leur demande un conseil ! Il te répondent ( moi je vend des pièces, je suis pas mécanicien )???? en tout, très mauvaise expérience avec du personnels qui semblent être au dessus de leur affaire.