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April 2024 by martin pelletier
Always had excellent and very courteous service
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April 2024 by Charmaine Perez
Lack of warmth with their customers
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December 2023 by Jean-Philippe Dupré
Great waste of time, waiting 2 hours to get it used to see my phone and finally being told that the wait I had by phone, he couldn't do it for me, it costs more than expected. Very bad service
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September 2023 by khessam mohamed
Poor service like the store manager Ms. Niloofar, disrespectful.
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July 2023 by Félix Normand
Big disappointment at this branch. Manipulation by Rogers representatives regarding the monthly price I will pay in order to convince me to buy a phone at their branch. I will never buy a phone from this branch again. 0/10
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December 2022 by Mario Croteau
Excellent service from Advisor Seyf who met our expectations with professionalism and kindness.
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November 2022 by char
You are going to have a surprise on your first bill!
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November 2022 by Caroline Charette
Thanks to Alex for his impeccable service and patience!
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November 2022 by Sulaiman Mehrali
Bought iphone 14 from nilofar and alfonso,they sold me a case. I told them its written iphone 13, they said will fit. Opened on the spot and didnt fit. Wont take it back. Niloofar was a very aggressive person. Even security asked her to calm down many times. She is a danger to society so i dont even know how they put her there as manager. They wont take back their item even if its there fault. I contacted le loi du consommateur. Rogers should definitely watch out for theyre employees. I am changing from rogers to another company because of her.alfonso was great untill she came in the history.
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November 2022 by SS
These ppl are just useless Rogers need a to put at least professional ppl In there branches.. as my own experience they just standing there knows nothing.. I recommend to avoid this roger branch
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November 2022 by Francois Rousseau
Waiting more than 3 hours for a phone changeBad information sent from employees saying that if I called customer service directly I would be credited with the $50 activation fee…..customer service told me to return to the store…ultimately impossible to have the costs credited…I gave a phone in exchange for credit3 months later I have to persist with customer service to get it $195 Still waiting….Nonchalant staff with a very rude attitudeAfter more than 10 years as a Rogers customer, I'm going to look elsewhere for sure!!!
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November 2021 by Guillaume Dagenais
Very good service from Benjamin! THANKS
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November 2021 by Frédéric Fortin
The clerk refuses to serve me, refuses to call the business department to confirm a promotion in progress and then completely ignores me and waits for me to leave. “I understand that you would like me to call sir, but that’s not going to happen!” - Yan the clerk
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November 2021 by Mélanie Paquin
Very good service. Friendly, polite and helpful, both on the phone and in person. thanks again
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November 2021 by Anna Horvat
I had Excellent service by Alex this afternoon at Promenades St-Bruno! He was my hero today! Thank you so much again Alex for everything, you did a super outstanding job today helping me! You definitely deserve a bonus or raise from Rogers! Forever Grateful to you from Anna??
