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“Amazing customer service! Both Amanda and Martin were so quick to respond to my emails. I purchased the most beautiful C. versicolor and Avicularia metallica slings. They arrived the next day and were so well packaged. I will absolutely be purchasing again in the future!”
“The staff here are always friendly and helpful. They take the time to make you feel a valued customer, answer any questions you have, and are attentive to your specified needs. My dog loves going there with me and loves the raw food that I buy from them for him. I highly recommend this store.”
“This is THE best pet store ❤️ The owners Mark and Allison are exceptional as are all the staff! Customer service is beyond all expectations...
They are generous, caring and have the health and well-being of our animals at heart ❤️❤️
I highly recommend ?”
“This was a great store. The owners are super nice. The store was very interesting with exotic animals like turtles, iguanas, bearded dragons, and rare reptiles. Chris and other staff were very friendly and shared their love and knowledge of all the animals. Will definately be back. A really nice dog named Loki greets you as you come in.”
“I have never had this kind of customer service from any store (pet or other). Sylvie and her staff along with Janet the groomer care so much about their customers (animals and humans) it is truly incredible! Highly recommend supporting this amazing local business who will go above and beyond for you and your furry family members!”
“Had a lovely experience with an employee today, she was very knowledgeable and helpful! The store was very neat and organized, we will be happy to come back whenever we need anything for our cat.”
“One of the best places for cat selections out there. They have lots of the newest products on the shelf from tiki cat, weruva, nulo and so many more great brands. Most places focus on dogs, but this one has equally good selection for both dogs and cats. Highly recommend it and prices are better than online.”
“For my part, I have only good words to say about this location! Manon the owner is calm, delicate, patient and dedicated to her business and maintaining this standard. Every time I have to go for my dog's nail trimming, she reassures my pet and makes us feel confident. I also stopped purchasing from another Animo branch for this one. I don't regret my choice! I recommend this business, a superb team and lots of choice!”
“I always have excellent service at this Mondou: kindness, courtesy and good advice. Today I spoke with Audrey, she listened to my cat's problems from start to finish, showed me several products and options to improve the situation. She was a big help. It is this exceptional service that leads me to write this review. Thank you Mondou Ste-Therese. :)”
“Wonderful staff! Very knowledgeable and always willing to go the full mile for you!! Purchased 2 beautiful parrots from Lee and his wonderful team. We are so happy!! Our birds are amazing!! Highly recommended!! You can see the love they give to the pets at this establishment. 5 star!!”
“Well organized store, and the service was beyond excellent thanks to Rowan, who spent 15 minutes with our little border collie yesterday morning, taking all the time necessary to reassure him and find him a harness. Many thanks!”
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“Thanks to the 2 owners dsl I don’t know your names ? I visited you with Bella my Danish today. Thank you for your advice and sharing your knowledge, this is the first time I have been so well received in a pet store with my Danes and well advised. I wanted to point this out because the good things are not as well highlighted as the bad ones so thumbs up to you for your impeccable customer service until next time”