9:30AM - 3PM
933 A Blvd. Armand-Frappier, Sainte-Julie“(Translated by Google) Excellent service with smiles and a very pleasant vocabulary!The health instructions are respected even though the entrance distributor works half the time.Otherwise the place is also relatively clean.(Original)Un excellent service avec des sourires et un vocabulaire très agréable !Les consignes sanitaires sont respecté encore que le distributeur de l'entré marche une fois sur deux.Sinon l'endroit est également relativement propre.”
10AM - 5PM
180 Boulevard Sir Wilfrid Laurier, Beloeil“I would like to congratulate Natacha for the excellent customer service at the counter. One welcomes with a smile and good humor. A very professional service Bravo Natacha. Daniel”
“Excellent service. The exact opposite of RBC! The very same transaction took seven minutes at BMO compared to two trips to the bank and over an hour on the phone at RBC.”
“(Translated by Google) Thanks to Sylvie for opening my account, very professional and courteous.(Original)Merci à Sylvie pour l'ouverture de mon compte, très professionnelle et courtoise.”
“Been with this branch for our personal banking for years. Staff are always pleasant and accommodating. Our financial advisor Michael Huang is super knowledgeable, responsive and professional, addressing our needs in a very timely manner with great accuracy. At times, the que is long, but hey, you are in Canada ?.”
“Je trouve ça drôle le monde qui répondent négativement. Je n'ai JAMAIS eu de problème niveau service ou appels. Toujours super souriant et on m'a toujours aidé pour fraude, demande, épargne etc. Je suis certaine que les commentaires négatifs viennent de clients désagréables que je voyais à chaque jour quand je travaillais au service clientèle. XD”
10AM - 5PM
546 Boulevard Sir Wilfrid Laurier, Beloeil“(Translated by Google) Very good customer service at this Beloeil branch and I have been at this bank for several years, however, it is at the central office that it could be better in my opinion since it is not attentive enough!(Original)Très bon service à la clientèle à cette succursale de Beloeil et cela fait plusieurs années que suis à cette banque par contre c'est à la centrale que cela pourrait être mieux selon moi puisque pas assez attentionné !”
9:30AM - 5PM
2235 Boulevard Roland-Therrien, Longueuil“Fast, accurate, friendly.Very attentive staff, including senior officials serving the general public, very cordial.Excellent attention in Spanish, French and English.It is appreciated to have a trilingual account agent in such a complex process, that is a Plus!!! Note 10 out of 10.Delivery times of the products were fully met in less than 1 week.”
9:30AM - 5PM
5929 Bd Cousineau, Longueuil“I had an emergency and went to 3 branches in Longueuil, RBC at Place de Longueuil, Saint-Charles Ouest W, Chambly Rd, and then I went to the RBC Boulevard Cousineau at Saint-Hubert. I would say the team who are working in RBC Boulevard Cousineau are professional and know very well customer management. Instead of creating the barrier for their customer, the focus is on RBC values. Specifically, I would like to thank Ms. Jessy for her professionalism and attention.”
“(Translated by Google) I would like to thank Ms. Lise Baillargeon and Mr. Bruno Paulo from the Boucherville branch for their speed in responding to my urgent transaction request despite their overload of work being at the end of the RER2020. They did not hesitate to take over my bank branch closed because of the covid. Their kindness and dedication were appreciated.(Original)Je remercie Mme Lise Baillargeon et M. Bruno Paulo de la succursale Boucherville pour leur célérité à répondre à ma demande de transaction urgente malgré leur surcharge de travail étant en fin des RER2020. Ils n'ont pas hésité à prendre la relève de ma succursale banquaire fermée à cause du covid. Leur gentillesse et dévouement ont été appréciés.”
9:30AM - 5PM
600 Boulevard Sir Wilfrid Laurier, Beloeil“In general the service is good. I want to make an appointment through the phone, I called and left a voice message twice, received a call almost a week after. The morning before my appointment, the stuff called me for preparing my documents, I really appreciate this. When I arrived, two other employees came and ask if they can help, very thoughtful. The only thing I didn't like it is taking too to wait a call, maybe they are just too busy.”
“Thank you very much to a very nice advisor who knew how to give us such good Domage telephone service that we had not done business with the Longueuil branch.A very big thank you to Mr Khaddar.”
“I never do reviews but I just came out and the advisor made my day.
I received such good service! I didn't ask him his name but I came by Monday around 11 a.m., he's a young man in his twenties I'd say. So nice! He resolved my problem in 2 minutes and even offered me alternatives and gave me tips for my future transactions.
Super nice and welcoming, it really feels good to be served like that and it really makes a difference!!
I recommend :))”