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February 2024 by Pauline Noël
Hello, today February 22 I went to your BMR Dagenais Center to buy glue, adhesive tape and advice for my DIY. After several minutes of research I approached 2 ladies to ask them to call someone because I needed help. Annie Robberts came to me saying she could help me. She had a friendly smile and was really attentive to my needs. After several minutes of talking to her about making flowers, epoxy, hangers, glue and ribbon, she really understood my needs, knew each product suggested by heart, she took away my inadequate products that I wanted to buy by suggesting me other products that would be more suitable and sent me to another department where I could find ribbons of different colors. Finally, I want to emphasize the excellent service Annie gave me but she didn't want me to tell these bosses about it. So, I ignored his request and I inform you that you have an outstanding work colleague.Pauline Noël
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October 2023 by Eduardo Franco
Nice service, variety of choices and products
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October 2023 by Samuel Provencher
I had a disappointing experience with Manager Phillip at BMR. Despite being a loyal customer who has spent thousands at the store, I accidentally left a $42 garbage can behind after purchasing it. When I returned to retrieve it, Phillip refused to assist me. It's disheartening to see such a lack of customer service and understanding, especially after being a regular patron. This incident has left me with a sour impression, and I hope for better customer care in the future. 1-star for the disappointing service.
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October 2023 by David Ney
This is my go-to hardware store. This means that even if they don't have exactly what you need, they will usually suggest a work-around until you can find something from the original company. After this store, I have to travel to a nearby city where there are several hardware big box stores. The only problem for this store is the limited name brands it can keep as they just don't have the room, so if you are looking for a specific product by a specific company, you may not find that particular brand.
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August 2023 by ChrisT Shane
After switching to bmr better quality and selection. (Formerly Rona) Not opening on Sundays in my humble opinion is a huge mistake. It just frustrates customers and makes them spend there money else where. If they remained open on Sunday I would change my review to 5 star.
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July 2023 by sender Z
Incredible staff and amazing service thank you, and big shout out to Philip your amazing
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March 2023 by James “thehippiewoodsmith” St Martin
I have to say that if any other home improvement store opened in the area . That BMR Dagenais would have a difficult time staying open.There are however some truly dedicated and informed staff ?.Unfortunately, the bad apples end up spoiling the bunch .Sorry, but I don’t not recommend coming here unless you are in a bind .
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March 2023 by R. Grégoire
Excellent service
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October 2022 by Mehdi Merai
Experienced advisors and great services. If only they open Sundays, it could be accommodating for owners that renovates during the weekends
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September 2022 by Brian Weaver
Everything you need for your home. It has gone from a small family run store to a big family run store. Good staff, helpful. Just about everything you need for your home/cottage.
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May 2022 by Kat B
Extremely helpful paint service staff! Answered all our questions (in both languages) and aided us immensely in choosing products. Everyone was very friendly. Thanks for the assistance! We'll be back again soon.
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May 2022 by Andreas Wolf
Very good store and friendly people ready to help all your needs . the store with everything you could want
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November 2021 by Rob Hyde
Note that this is an independent Rona, so there prices are not always inline with Rona's. Also they would not do price matching. This store is very convenient for the area and always seen to have what I need.
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September 2021 by David Donaldson
Good employees, helpful and knowledgeable. Always compare with Patrick Morin and Canac, the prices can be a bit high sometimes. Especially if you are buying for new construction. Other suppliers may be more negotiable.
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September 2021 by Lars Bot
Store is a great local hardware store, not to big not too small, has a cozy feel not like a big box hardware store. Only one trip so far so will be returning a lot now that I own a local chalet! I’ll reserve a 5 for a few more visits!
