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October 2024 by Véronique Poitras
I have always received good service both for passport photos and for the pharmacy
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October 2024 by Mohamed Elnabuli
Worst farmacy in Montreal, poor customer service, long wait times, an automated system that makes it hard to reach a human agent, and having to repeat information multiple times. avoid it
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October 2024 by José Marcotte
Hell the prescription counter
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September 2024 by lara f
always excellent service!
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September 2024 by Marie Pontini
I've never been for their pharmacy itself. I often go for the post office, makeup department and the general store.
At the post office, I always receive a good, professional service, relatively quick even when there's many customers. They are very helpful even if it's a busy post office.
The makeup department has great technicians, knowledgeable and helpful, welling to go the extra mile to help, friendly, professional, welcoming.
The general store has lot of choice, the articles on sale in the flyer are always available. Cashiers very polite, helpful, quick service.
I highly recommend this Jean Coutu.
[Regarding previous comments about the staff speaking Arabic, I never had a problem for not speaking it, nor seen anyone else not receiving the same level of good service. I never witnessed any discrimination.
I actually find it great that they can serve their clients in their language, it makes a more personalized service.]
♿️ It is wheelchair accessible, even for power wheelchair. Some aisles are small but still fit a regular power wheelchair or mobility scooter. The displays at the end of the aisles can be bothering to pass, though. Entrance with double automatic doors that always works. Staff very helpful too. Second door at the exit doesn't always works but again, there's always people to assist and hold it.
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July 2024 by Nour Habash
Customer service isn't that great, wait times are very long& they're not well organized. You need to keep calling and keep going back because they miss items & don't give you everything. Very frustrating.
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July 2024 by Master Xj
The pharmacy sets the low bar. They were all fighting amongst themselves and one of them was screaming in the back. They were asking 2 hours to prepare a simple prescription of Tylenol. Go somewhere else, really.
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July 2024 by Karam Merjanian
Very slow service.
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June 2024 by mwajuma
Don't expect to get served in a decent amount of time if you don't speak arabic. Every time I have been, I have spent more than 30 minutes waiting for meds. Seeing custumers come and go as I'm waiting. I wish they would actually serve people in the order they arrive and not by the language they speak. I recommend the one near metro instead, the service is more fair with a decent waiting time.
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April 2024 by Charvelie
Apparently there is a preference for serving people at the checkout and the same person you greet them, they don't always answer you with a tight face
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January 2024 by R T
Very clean pharmacy, you can find everything you need, easy to shop, excellent service from the management team.
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January 2024 by habiba harche
I have been a customer of this Armenian pharmacy for yearsUnfortunately, they did not serve me all the capsules of my treatment and I came to ask for them (10 capsules)Knowing that I paid so I don't have to pay againA lady, I don't think she's a pharmacist, treats me badly and for 4 capsules, she asks for the price of a box ($43)This lady I saw hatred in her eyes and she was shaking while speaking and threatened me to call the police to get me outI will no longer do business with this Jean Coutu branch and I wish curses to this lady who congratulated the delivery man on a happy new year while all of us Muslims, Christians, Arabs or not are in mourning for our brothers killed in PalestineI just found out that she is a replacement pharmacist in this pharmacyIt’s really shameful to see medical staff with this low level, it’s really seriousI wish this creature would look elsewhere for its job, but I would never wish it
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January 2024 by Palestine Free
I have been a customer of this Armenian pharmacy for years
Unfortunately, they did not serve me all the capsules of my treatment and I came to ask for them (10 capsules)
Knowing that I paid so I don't have to pay again
A lady, I don't think she's a pharmacist, treats me badly and for 4 capsules, she asks for the price of a box ($43)
This lady I saw hatred in her eyes and she was shaking while speaking and threatened me to call the police to get me out
I am no longer going to do business with this Jean Coutu branch and I wish curses to this lady who congratulated the delivery man on a Happy New Year while all of us Muslims, Christians, Arabs or not are in mourning for our brothers killed in Palestine
I just found out that she is a replacement pharmacist in this pharmacy
It’s really shameful to see medical staff with this low level, it’s really serious
I wish this creature would look elsewhere for its job, but I would never wish it
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November 2023 by Pramod Vohra
Today I called Jean coutu option 4 for Canada post around 5.30 pm to check their timings during the weekend but all three times they hung up on me without even talking. Very unprofessionalservice ñ
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November 2023 by julie lecours
Super service !