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February 2024 by Vanessa Clement
Always best customer services with kido bebe!! They have such good quality products and I love their team! Definitely recommend
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February 2024 by Marie-Heureuse Niyitegeka
Great experience ordering on line. They called me to let me know about product availability and delivery. The delivery experience was a super cool one! I could track the package and time my way home to be there at the same time!Thank you!
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February 2024 by Mariam Yacoubi
Very nice experience at Kido Bebe (online or in store). The team provides good advice and the store has everything needed for our little ones.
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February 2024 by Marylin Bélanger
Excellent service in store and delivery as well. Large selection of quality items/furniture.
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February 2024 by Olivia O
Terrible service. We picked up the boxed item (a 6 drawer-dresser - Carter by DaVinci) in Montreal, and when we opened it at home, it was not at all as advertised online and was slightly damaged. When I called kidobebe to kindly raise the issue, the representative was rude and defensive immediately, and in so many words said “that’s what you get for ordering cheap products, you can’t expect much better” (even though they are the ones selling it). They said once the box is opened there is nothing they can do about returns or exchanges saying “it’s not like you’re buying clothes”. When I pushed for assistance due to the unacceptable customer service standards/policy, they referred me to the manufacturers website where I can submit a claim saying they themselves are not responsible for any of this. Overall, my experience with Kidobebe was awful and I would not recommend ordering anything there. Do yourself a favor and find another store that actually stands behind the products they sell and have reasonable customer service standards and transparent “unboxing” policies.
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February 2024 by Melissa Forcione
Received my package very quickly, excellent service!
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February 2024 by David Beaulieu
Polite and professional delivery people
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February 2024 by Nicolas Charles
Very good store. The items are very diverse and it offers good customer service. I highly recommend this baby and child store.
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February 2024 by Raquel Willis
Awesome purchase experience. Amazing helpful staff and fast shipping! Will order again
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January 2024 by Jessica Grostern
Great delivery service!
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January 2024 by Anna C
Amazing service! Always ready to answer any question & delivers on time :)
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January 2024 by George Aczam
Great service and selection
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January 2024 by Gabrielle Lafond
Impeccable and courteous service, lots of choice online and in store!
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January 2024 by Joelle LS
Very helpful and knowledgeable staff ?
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January 2024 by Osama Rehman
Great selection but unfortunately very unorganized. Ordered 3 large objects. The stroller was not delivered on time because the wrong address was provided to UPS, we had to go in person to make a correction - time wasted. They told us our crib and rocking chair would come separately at a later date. Both were delivered together to the wrong address after the address was confirmed. When a call was placed minutes after delivery I was told they would try to resolve the issue after I insisted on speaking with the manager. Not picking up the phone now. A big waste of time on my end, took time off from work to receive the delivery, would not recommend.
